I guarantee to deliver exceptional service no matter the task given. based on my skills, experience and determination there will be no project left unsatisfactory. I have been in the Bpo sector for seven years (7) where I started off as an customer service representative I later moved into the role of floor support I later got promoted to a trainer, 3 months later i was again promoted to Team Manager.
I have been on programs where I was the point of contact (POC), when I got placed on the program the campaign was in a bad position goals were not being met. One month after taking lead on the program I was able to drive performance and brought the campaign to success.