Emmanuel Tetteh

Virtual Assistant & Office Administrator | Skilled in Remote Administrative Support, Project Coordination, and Customer Relations

Message

Intro

Accra, Ghana

Office Administrator & Graphic Designer at Nawinipanga Enterprise

Studied Virtual Assistant at ALX Africa

Studied Business Studies In Information Technology at Koforidua Technical Institute

Information Technology & Services

Joined November 21, 2024

Skills

Languages

English

Fluent

About

As an Entry-level Virtual Assistant , I specialize in providing comprehensive administrative support that enhances operational efficiency and contributes to organizational success. With my acquired skills in managing schedules, coordinating travel arrangements, and handling communications, I excel in streamlining processes and improving productivity in remote environments. My skills include: Administrative Support: Proficient in email management, calendar organization, and meeting coordination to ensure seamless daily operations. Customer Relations: Strong communication skills that allow me to serve as a reliable first point of contact, addressing inquiries and enhancing client satisfaction. Project Management: Adept at using tools like Asana, ClickUp, and Trello to manage tasks and projects efficiently, ensuring timely completion and adherence to deadlines. Technical Proficiency: Experienced in utilizing Microsoft Office Suite and Google Workspace for document management, research, and collaboration. Problem-Solving: Strong ability to troubleshoot IT issues and provide effective solutions, minimizing downtime and maintaining productivity. I am dedicated to leveraging my skills and experience to support teams in achieving their goals while maintaining a high standard of service. I look forward to connecting with like-minded professionals and exploring new opportunities in the realm of virtual assistance.

Experience

Nawinipanga Enterprise

Sep 2024 – Present

Kasoa - Avornyo

Office Administrator & Graphic Designer

• Organizing and prioritizing email communications, ensuring timely responses and efficient workflow. • Coordinate daily office operations to support administrative efficiency and project management. • Design marketing materials and presentations, contributing to promotional efforts. • Conduct internet research for project needs and maintain accurate online records. • Utilize Google Workspace for document management and remote collaboration with team members. • Shop Manager & IT Support.

Premier Bet Ghana

Aug 2021 – Sep 2024

Kasoa - Danchira

Shop Manager

• Provided IT support and maintained POS systems, reducing downtime and ensuring transaction accuracy. • Managed a team of 5 employees, organizing schedules, training, and performance tracking. • Enhanced customer satisfaction by addressing complaints professionally and efficiently. • Conducted market research and reported findings to senior management, contributing to strategic planning.

Education

ALX Africa

Sep 2024 – Nov 2024

Certificate Program, Virtual Assistant

Koforidua Technical Institute

Sep 2017 – Aug 2020

TVET, Business Studies In Information Technology