I’m very communicative, detail-oriented, and versatile. I like to think of myself as a team player. While I don’t mind taking on solo projects, I prefer to work with others. I like to think that I’m persistent and persuasive. Outside of work, I enjoy taking part in lively debates where I can share my views with others.
Enjoy reading, traveling, volunteer work/community involvement, sports, and mentoring.
Experience
Ready call BPO
Oct 2019 – Present
Belize City
Quality analyst/schedular
I am responsible for evaluating agents as well as calibration sessions, compliance monitoring and ensuring that there is substantial agent and customer engagement.
