Note: This position is only for candidate in the United States
We are seeking a friendly, patient, and customer-focused Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will be responsible for answering customer inquiries, resolving issues, and providing exceptional customer service from a remote location. If you have excellent communication skills, a positive attitude, and a passion for helping others, we encourage you to apply for this exciting opportunity!
Responsibilities:
- Answer customer inquiries via phone, email, chat, or social media
- Resolve customer issues and concerns in a timely and professional manner
- Provide product or service information and solutions to customers
- Utilize software and tools to document customer interactions
- Meet performance metrics and quality standards
- Work independently in a remote setting
- Collaborate with internal teams to resolve complex customer issues
