I have 5+ years of IT and Business Profession with diversify proficiency in Salesforce (SFDC), Business Analysis, Data Collection/Analysis Sales, CRM, Project Management, IT Supports.
2+ year of Experience in Implementation and Integration experience using Custom Objects, Custom Tabs, Workflow Rules, and Role based Page Layouts and Record Types, Approvals, process automation, Assignment Rules. This also includes Custom Reports, Report Folders, and Report extractions to various formats as per the Client & Application Requirements.
2+years of Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, Approval Workflow, Validation Rules, SFDC implementation and customization, and an in-depth understanding of SFDC CRM business processes and configured user security permission in compliance with organization need, performed integration of SFDC with external Web Service API’s and Configuration of Salesforce.com to populate, maintain data.
In overall, I am a skilled problem solver and listener. Proven ability to manage and handle issues. Quick learner with strong working knowledge. An efficient team player who can effectively work in both independent and collaborative work environments. A self-starter, utilizing excellent communication and interpersonal skills, and can effectively communicate technical issues and resolve problems at all levels of the organization to reach deadlines.