Oluwafemi Fadipe, Dynamic and multitasking TV Transmission Scheduler , Customer care executive

About

Dynamic and multitasking TV Transmission Scheduler , Customer care executive with 16 years working with International media out fits and telecommunications respectively.

Experience

Network Arewa24 Limited

Aug 2015 – Present

Nigeria

Co-Manager scheduling

Send schedules promptly to Jordan every week with careful and attentive planning of every break. . Send EPGs to Multichoice a month ahead of time, Startimes 2 weeks ahead of time and Canal weekly. Also send updates of EPGs weekly to Multichoice and Startimes. Assist in optimising scheduling workflow to improve channel operation. Circulate transmission reports within and outside department to monitor performance. Collaborate with the advertising sales team to create commercial placement schedule. Create commercials transmission report for billing purposes. Create daily playlists for playout and transmission. Create the monthly programming grids, electronic program guides (EPGs) and highlights for all channels. Develop monthly schedules for non-linear channels, including the scheduling of special events. Draw trends from content performance data for the purpose of management reporting. Ensure playout and transmission are in accordance with daily playlist with the linear media operations team. Execute scheduled changes in scheduling database. Generate customer analysis reports to evaluate content and scheduling. Identify opportunities to enhance the financial potential of specific content by increasing the number of advertising slots. Maintain a database of fillers and advertising material to plan for meeting contingent requirements. Optimise advertisement scheduling to ensure all sales obligations are met. Plan for incorporating regulatory compliance changes in the scheduling workflow. Review on-air promotional materials for compliance with regulations and channel branding. Ingestion of contents Playlist into applicable software of playout list. . Use of MARSIS PLAYOUT SOFTWARE, AIRCASTER PLAYOUT, VMIX etc.

Nokia

Mar 2007 – Present

Nigeria

Customer care executive

·Wholly responsible for the management of key accounts in my territory ·Driving all sales, marketing and business development functions including new product roll out ·Provide effective customer services to all ranges of customers through customer relationship selling, thereby creating result for customers, company and self ·Checking and monitoring the activities of competition in my area and passing necessary market intelligence to the management

Samsung electronics

Jul 2010 – Jul 2015

Nigeria

Branch manager

08/2010 - 07/2015 Branch Manager, Samsung Electronics West Africa No.7 NB Plaza Beirut Road, Kano State. . Run the complete branch activities based on company rules and regulations. . Field force and customer relation service, Confident, friendly and hard working . Ability to Work under No or Less Supervision . Excellent oral and interpersonal skills . Strong team player with a pleasing personality . Skilled in positively influencing people . Drive customer traffic to Samsung Retail and Dealer Shops through effective after sales communication activities ·Recruit and train new staffs ·Drive Samsung product affinity among consumers ·Assist the training manager in the planning, budgeting, logistics, administration, and management of the training program. · Interface directly with internal support staff and stakeholders on all matters related to administration, logistics, finance, and procurement for training events. SELECTED ACHIEVEMENTS ·Set up 72 branded service centers in record time with warranty claims hitting 5,000 monthly · Expanded Samsung service into 24 States with success story as measured by CSL and signed SLA after proper evaluation ·Set up 250 collection points for Samsung in Nigeria within 4 months

Education

Kano state polytechnic

Mar 2010 – Dec 2013

Higher National Diploma, Statistics

Kano state polytechnic

Mar 2003 – Dec 2006

National Diploma, Statistics

Oluwafemi Fadipe

Dynamic and multitasking TV Transmission Scheduler , Customer care executive

Skills

Languages