Customer service, Sales, Telemarketing, Virtual assistance

Answering questions about company's products or services. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Delivering information about a company's offerings. Providing proactive customer outreach. Handling customer complaints. Collecting and analyzing customer feedback. Organizing communication via emails and phone calls Managing contact lists and organize manger's calendar Conducting market research and report on the results prepare presentations Persuading customers to buy by demonstrating how the services meet their needs