Desktop Support Engineer Responsibilities:
#Responding to client support requests.
#Contacting clients to find out the nature of the problem.
#Traveling to the client’s location or connecting via a remote link.
#Troubleshooting hardware and software issues.
#Installing and maintaining hardware and computer peripherals.
#Installing and upgrading operating systems and computer software.
#Troubleshooting networking and connection issues.
#Advising on software or hardware upgrades.
#Providing basic training in computer operation and management.
#Completing job reports and ordering supplies.
