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Valentine Wairimu

Customer Service Representative

Message
Intro
Nairobi, Kenya
Customer Service Representative at Beyond Intoch
Studied Hospitality Management. at Kenyatta University
Joined June 26, 2023

Skills

Languages

English
-
Fluent
Swahili
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Fluent
About
I am a highly dedicated customer service professional with over 3 years of experience. I love solving problems, throughout my career I have been driven by my skills to give the best in terms of customer service. I help organizations to build strong customer relationship, driving brand loyalty and increasing customer engagement.
Experience
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Beyond Intoch
Jun 2022 – Present
Nairobi Kenya
Customer Service Representative
Handling customers inquiries via incoming calls ,emails ,live chats and social media platforms.
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Appolo Agriculture
Nov 2021 – Apr 2022
Nairobi Kenya
Call Centre Agent
Handling customer inquiries via calls.
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Solami Limited
Aug 2019 – Oct 2021
Nairobi Kenya
Customer Service Representative
Handling customers inquiries and complaints via phone calls and social media platforms.
Education
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Kenyatta University
Bachelors, Hospitality Management.
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