I am a customer success manager with 3 years of experience at a telecommunications industry. My primary focus is building and maintaining strong relationships with customers, ensuring their satisfaction and driving their success with the products or services provided.my strong sides and work interest includes my excellent communication skills both verbal and written, my ability to effectively convey complex ideas and instructions to customers and internal teams which accounts for good communication skills.I have genuine understanding of the challenges and goals of my customers thereby allowing me to connect with them on a personal level,build trust and demonstrate that i genuinely care about their siccess.in other words,I am empathetic.my skills include but not limited to: problem solving skills,Customer-oriented mindset,Strategic thinking,project management skills,cross functional collaboration,customer training and onboarding,Data analysis,adaptability and positive attitude.
