Abha Abubakar Khalid, HR Executive Assistance

About

My name is Abha Abu Bakar I am a motivated HR Executive with extensive experience in human resources and operations management. With years of experience, I have a displayed track record of improving HR procedures. My experience involves recruiting outstanding people, conducting in-depth interviews and reports, and handling a variety of HR responsibilities, including inbound and outbound communications. I am passionate about establishing a positive corporate culture and integrating human resources practices with business goals. I am committed to fostering your company's success through efficient HR management.

Experience

ALPHA RUITS

Sep 2023 – Present

Pak

HR Executive

Report to the HR Manager. Resolve conflicts and support employees with both technical and non-technical issues. Conduct and attend meetings with employees and senior management, and prepare detailed reports. Create and audit internal and external HR reports. Source and recruit candidates based on organizational needs. Handle operational HR tasks, including managing employee inquiries via calls, emails, and chat support.

Essentia Technologies

Dec 2021 – Jul 2023

Bahawalpur Pakistan

Helpdesk Team Lead

A helpdesk Team Lead reports to the Help Desk Manager (in Pakistan) and Client Manager (in the UK). ✓Ensure Guard rotas are loaded weekly and make appropriate decisions regarding shifts. ✓Carry out daily activities of the control room as governed and directed by the Helpdesk Manager. ✓Maintain and update continuously Duty Filters, Sub Contract reports, filing, emergency cover, and any other reasonable task as directed by the Helpdesk Manager. ✓Maintain liaison calls between clients, Customer Relationship Managers, and all employees in a conscientious and courteous manner. ✓Report all necessary incidents and occurrences to the Helpdesk Manager and Customer Relationship ✓Manager in a timely manner so that appropriate management action can be taken. ✓Generate daily reports and distribute them as directed by the Helpdesk Manager. ✓Any other duties within the business reasonably and appropriately delegated by the Helpdesk Manager. ✓Any other duties within the business reasonably and appropriately delegated by the Helpdesk Manager

Hotel One by Pearl Continental

Mar 2019 – Jul 2019

Bahawalpur Pakistan

Front Desk Officer

✓Meet & Greet Customers ✓Software Data Entry ✓Reservations ✓Cash along with credit handling ✓Folio Maintaining ✓Equipment Handling ✓Department supervision including Housekeeping, Concierge, E.T.C ✓Customer Services ✓Communication & Interpersonal ✓Preparing Reports ✓Munshi10

Education

NCBA&E

Oct 2022 – May 2024

Master, Computer Science

College of tourism and hospitality management

Apr 2018 – Apr 2020

Graduate Diploma in hospitality management, Food & Beverage Expert

Islamia University Bahawalpur Pakistan

Mar 2015 – Oct 2017

Bachelors in computer science , Computer Science

Abha Abubakar Khalid

HR Executive Assistance

Skills