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Abhishek KC

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Intro
Kathmandu, Nepal
Remote cloud worker at Cloudfactory Nepal
Joined August 19, 2023

Skills

Languages

English
-
Fluent
About
I'm passionate about merging my academic pursuits with practical experience, making me a dedicated and driven candidate. I'm currently pursuing a Bachelor's degree in BSC, reflecting my strong interest in the field and my commitment to continuous learning. One of my standout qualities is my enthusiasm for remote work. I believe it offers an ideal balance between productivity and personal well-being. My experience managing remote projects and collaborating seamlessly through digital tools has fueled my interest in contributing to a remote work setting. With nearly 5 years of customer service experience, I possess excellent organizational and time management skills, which are essential for thriving in a remote work environment. My ability to set priorities, maintain clear communication, and meet deadlines has enabled me to excel both academically and professionally. I take pride in my adaptability and quick learning. My background in various software tools and my open-minded approach to embracing new technologies enable me to integrate swiftly into new platforms and contribute effectively from day one. In summary, my commitment to remote work, ongoing pursuit of a Bachelor's degree in BSC, strong organizational skills, adaptability, extensive customer service experience, and virtual assistance make me a valuable candidate for roles that require dedication, collaboration, and continuous improvement for the job positions of customer service and related virtual assistance. I'm excited about the prospect of contributing my skills and enthusiasm to a dynamic team.
Experience
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Cloudfactory Nepal
Jan 2019 – Present
Nepal
Remote cloud worker
-Worked on different projects, accurately transcribing bills and audio files. -Responsible for data entry tasks, and transcribing bills with precision. -Conducted thorough internet research, collecting and analyzing data for projects. -Provided valuable assistance in AI image annotation tasks, ensuring data quality. -Skilled in using AI tools to label and annotate images for various recognition projects. -Contributed to mapping initiatives, helping develop geospatial data and insights. -Virtual assistance provided promptly in times of necessity, ensuring efficient resolution of technical issues and delivering the support needed. -Participated in projects based on clients' teaching, training, and requirements. -Handled a team to assist with project and quality assurance
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PleasureBase
Apr 2002 – Aug 2023
Remote
Monitoring Specialist
-Evaluated various sister websites and merchants focusing on sexual wellness and products, ensuring smooth functionality. -Monitored CSS selectors and elements to identify and address any issues promptly. -Made necessary changes to CSS elements to improve website performance and user experience. Collaborated with developers, providing them with detailed feedback and updates on changes made. -Offered insights on further website development and enhancements to meet user needs
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Parsedom
Nov 2021 – Feb 2022
Remote
Client Relations Specialist | Requirements Facilitator
-Proactively engaged with clients, fostering strong relationships and acting as the main point of contact. -Conducted video and audio calls to address inquiries and provide personalized support to clients. -Managed and organized queries efficiently, facilitating effective communication within the team. -Successfully bridged the gap between clients and developers, ensuring project requirements were clearly understood and met. -Seamlessly utilized Virtually Assisted Client Support to efficiently address minor technical issues, while maintaining strong client relationships and serving as their main point of contact.
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