Adham Nassef, Production TL at Retail Ecommerce Ventures / Director Of Partner Relations at Pencil Designs

About

A motivated, competitive and achiever person with a record of increasing responsibility. Proficient in many fields as I've worn many hats in my career, sales, marketing, Customer service, business development, HR. as a result, I have a unique ability to Manage Multi-disciplinary Projects and to navigate complex challenges. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Enjoys learning new programs and processes. A leader and also a team player who is attentive to detail and the ability to work in a fast-paced environment. Excellent oral and written communication skills. I actually don't mind to relocate, I see it as a very good opportunity to learn new things and also to get to know new people and cultures. Cheers! Adham Nassef

Experience

Retail Ecommerce Ventures (Dressbarn - LNT - Modell's - Steinmart - FranklinMint - RadioShack)

Jul 2020 – Present

USA

REV Production TL / Production Virtual Assistant / Book Keeper Virtual Assistant

• Lead, monitored, and supervised the team in order to reach company goals, developed the team skills and coached them. • Solved any problem and made the accurate decisions needed with a quality eye from the Business partner side. • Acted as the point of contact for clients and handled different requests. • Interacted with internal and external suppliers and customers • Developed, implemented and managed cost saving plans. • Assisted in all orders related matters. • Oversaw company's financial data and compliance by maintaining accurate books. • Worked with related line sheets and google documents to keep products updated on shopify. • Kept track and reviewed website for any errors with (Products – Prices & Costs Margins – Images) • Maintained daily financial entries and reconciliations. • Recorded payments and adjustments. • Tracked payments information for vendors and made sure of payments due. • Helped and assisted in meetings with new vendors.

Pencil Designs Advertising Agency

Aug 2021 – Jan 2023

KSA

Director of Partner Relations

• Managed development team and created goals, standards, and accountability measurements, resulting in the development of the company’s Partner Relations program. • Created daily, weekly and monthly reports to track the performance of partner retention programs. Used Microsoft Excel to analyze and compile the results; used Microsoft Word to write a summary of the results. • As the Director of Partner Relations, created and implemented effective strategies to retain and grow existing partners. • Set company’s goals, monitored progress and achievement, and reported to the CEO about the results and the process. • Established and maintained relationships with strategic partners, managed their accounts, and increased revenue by 50% in the first year.

Square Cube Communications (Brand Bourne)

Sep 2019 – Aug 2020

Egypt

Digital Account Manager / Business Development Manager

• Acted as the point of contact for clients for digital management matters. • Built strong, long-term client relationships and maintained frequent contact. • Set a sales target and monitored it for achievement with the business development, and marketing unit. • Set digital strategies for the assigned customers. • Suggested, designed and implemented digital projects to increase customer ROI. • Handled influencers. • Suggested the shooting crew options for references and contacted them for quotation and client's work. • Monitored and managed a team consisting of 10 employees. • Addressed client queries effectively and in a timely manner. • Presented social media strategies to clients. • Analysed digital campaigns success. • Stayed up-to-date with digital technology trends.

QTRANS Language Solutions.

Mar 2019 – Sep 2019

USA

Business Development Manager / Area Sales Manager

• Developed a growth strategy focused on both financial gain and customer satisfaction. • Conducted research to identify new markets and customer needs. • Promoted the company’s services. • Established long-term relationships with new clients and followed new sales leads. • Developed competitive quotations for the potential clients. • Set internal team daily targets and monitored progress. • Prepared sales contracts ensuring adherence to law-established rules and guidelines. • Provided personnel training and developed team skills. • Planned and oversaw new marketing initiatives. • Attended conferences, meetings and industry events. • Implemented business development strategies.

Media Solutions

Mar 2018 – Mar 2019

Lebanon

Digital Account Manager

• Managed more than 70 accounts. • Daily reviewed, supported and gave the needed actions to the internal departments. • Handled and provided internal training for employees. • Achieved client satisfaction with the full process of media management. • Handled media buying

Doors & Doors (France Metal)

May 2016 – Mar 2019

Egypt

Senior Sales & Marketing Executive

• Managed the technical team which consists of 30 employees. • Achieved new deals whether with B2C or B2B. • Handled and monitored all social Media pages & campaigns (YouTube - Facebook - Instagram), also Website questions & Inquiries.. • Attended group meetings and conferences and industry events.

Prismatic – XCAPE Advertising

Jan 2016 – May 2016

Egypt

Customer Experience Owner

• Developed and maintained relationships with clients and handled proposal requests. • Managed full events preparations and supported in the operations during events, helped in events process improvement and social Media moderation

IBEX Consulting Services USA

Jun 2013 – Apr 2015

USA

Business Development Executive

• Developed and maintained relationships with key accounts. • Approached new leads to win bids on projects and responded to RFPs. • Assisted in the successful structuring, designing and producing of proposals in order to win business.

MADA Consulting

Sep 2012 – Jun 2013

Egypt

Training & Marketing Coordinator

• Prepared proposals, handled new deals with companies in the training fields and scheduled the training patches/waves. • Acquired deals and coordinated with suitable locations for training, according to the company budget.

Balance Gym

Jan 2012 – Aug 2012

Egypt

Receptionist & Personal Trainer

• Monitored and responded to clients 'queries, membership offers, and other client services • Trained the clients in the given PT times and created personalised workout and nutrition programs

Orange Telecommunications

Aug 2007 – Jan 2010

Egypt

VIP Customer Service Representative

• Technical support and customer service adviser for golden VIP customers in Egypt.

Education

Modern Academy Business Administration

Sep 2006 – Sep 2010

Bachelor, Marketing Major

Adham Nassef

Production TL at Retail Ecommerce Ventures / Director Of Partner Relations at Pencil Designs

Skills

Languages