As a computer engineering undergraduate with a passion for IT services and a talent for customer service, I bring a unique set of skills and experiences to the table. With a background in software firms, I have honed my abilities in lead generation, outbound calls, and other aspects of sales and marketing. At the same time, my experience working in IT services has provided me with a deep understanding of technology and a knack for problem-solving. But perhaps where I truly excel is in customer service, where I have a proven track record of providing exceptional support and building strong relationships with clients. With a dedication to excellence, a commitment to continuous learning, and a passion for helping others, I am confident that I have what it takes to succeed in any role that combines IT services and customer service.
Experience
Avon Dispatch LLC
Jun 2022 – Mar 2023
5830 E 2nd St, Ste 7000 #6015 Casper, Wyoming 82609
Co-Founder
As a co-founder of Avon Dispatch LLC, I played a pivotal role in launching and managing a successful truck dispatching company that provided logistical solutions for carriers across the United States. Our work involved booking loads for carriers from the spot market by dealing with brokers and handling all the documentation and contract signing on behalf of the truck owners. Through my strong negotiation skills and business acumen, I was able to secure profitable contracts for our truck owners, resulting in increased revenue and customer satisfaction. Additionally, I developed and maintained strong relationships with carriers and brokers, resulting in repeat business and a positive reputation for our company. My leadership and entrepreneurial skills were instrumental in growing the business, expanding the customer base, and increasing revenue.
