To leverage my exceptional sales skills and experience in achieving the revenue goals of the company. I aim to create and maintain strong relationships with clients, identify new business opportunities, and implement effective sales strategies to drive growth and profitability for the organization., utilizing my skills and experience to drive revenue growth and exceed sales targets, while building and maintaining strong relationships with clients and stakeholders.
Experience
TRIBE CONSULTANTS
Jan 2023 – Present
ISLAMABAD,PAKISTAN
INBOUOND OPERATIONS REPRESENTATIVE
Responsible for managing incoming customer calls, answering inquiries, and providing solutions to customer issues.
Providing Customer Support, including answering customer inquiries, resolving complaints, and providing product information.
Handling Customer Complaints, and resolving issues in a timely and effective manner.
Analyzing Customer Data: You will be responsible for analyzing customer data, such as customer feedback and call volume, to identify trends and opportunities for improvement.
Implementing Customer Service Strategies to improve customer satisfaction and retention.
Training Customer Service Representatives on customer service techniques and company policies
KP LEADS
Nov 2021 – Dec 2022
ISLAMABAD,PAKISTAN
INSURANCE VERIFICATION SPECIALIST
Responsible for verifying patients' insurance coverage, including the type of insurance, coverage limits, and any deductibles or copayments.
Reviewing insurance claims to ensure that they are accurate and complete.
Communicating with Healthcare Providers, Was responsible for communicating with healthcare providers to ensure that they have the necessary insurance information and authorization to provide medical services.
Resolving Insurance Disputes, responsible for resolving disputes with insurance companies, including appealing denials or negotiating payment amounts.
Maintaining Records, accountable for maintaining accurate records of insurance verification and authorization activities, including documentation of insurance coverage and authorization status.
Staying Up-to-Date with Insurance Regulations, had to stay up-to-date with changes in insurance regulations and requirements, as well as staying informed about changes in insurance plans offered by various providers.
AL QERSH AUTOS
May 2019 – Apr 2021
DUBAI,UAE
SR.SALES EXECUTIVE AND CLIENT RELATIONSHIP OFFICER
Negotiating contracts and agreements: Was responsible for negotiating deals with clients and ensuring that all terms and conditions are clear and agreed upon by both parties.
Need to maintain regular contact with clients, understand their needs and respond to their queries and concerns in a timely manner.
Required to develop and implement business development strategies that drive growth and increase revenue. which was involved identifying new markets or products, developing marketing plans, and building partnerships with other businesses.
Responsible for generating regular reports on sales performance, analyzing data, and presenting insights to senior management to inform decision-making.
generating sales leads, identifying potential customers, and following up on sales opportunities.
Managed a team of 10 employees and achieved a 95% on-time delivery rate
Improved website traffic by 50% through the development and execution of a new SEO strategy
BLUE LINE STEEL
Apr 2017 – May 2019
SHARJAH,UAE
SALES EXECUTIVE
Developing and implementing sales strategies to achieve revenue targets and expand the company's customer base.
Built out the data and reporting infrastructure from the ground up using surveys and social media polls to provide real-time insights into the product marketing funnels and business KPIs.
Collaborating with internal teams such as marketing, production, and logistics to ensure timely delivery of products and services
Building and maintaining strong relationships with key accounts, identifying opportunities for upselling and cross-selling products and services.
Conducting market research and analysis to stay up-to-date on industry trends and competitors, and identifying new business opportunities.
Maintaining accurate records of sales activity and tracking progress against sales targets, and presenting reports to senior management.
Increased sales revenue by 25% through the implementation of a new marketing strategy.Reduced customer complaints by 40% by improving customer service processes
Education
LONDON SCHOOL OIF COMMERCE
Jul 2014 – Jun 2015
MANAGEMENT DEVELOPMENT PROGRAM
CARDIFF METROPOLITAN UNIVERSITY
May 2013 – Jun 2015
BUSINESS MANAGEMENT AND RESEARCH METHODOLOGOIES, BUSINESS MANAGEMENT WITH PROJECT HANDLING.