In excess of 24 years academic and professional experience in several industries mainly focused in the area of business development, sales and marketing in the Egypt, GCC and Middle East with a strong qualification in different management levels that is considered an asset to any industry key players, aiming to utilize my potential in assuming a position that would allow me to excel and to ensure a steady development in a reputable company ensuring a career growth and development.
Experience
Lamps Lighting Systems
Jun 2020 – Present
Egypt
Marketing & Sales Director
• Marketing full activities (online and offline).
• Full E-Marketing management.
• Initiating and follow up of KPIs along the Department.
• Handling key accounts and generating new leads.
• Develop a sales strategy to achieve organizational sales goals and revenues.
• Set individual sales targets with sales team.
• Delegate responsibility for customer accounts to sales personnel.
• Co-ordinate sales action plans for individual sales people.
• Oversee the activities and performance of the sales team.
• Ensure sales team have the necessary resources to perform properly.
• Monitor the achievement of sales objectives by the sales team.
• Liaise with other company functions to ensure achievement of sales objectives.
• Evaluate performance of sales staff.
• Provide feedback, support and coaching to the sales team.
• Plan and direct sales team training.
• Assist with the development of sales presentations and proposals.
• Develop online sales platforms.
• Co-ordinate and monitor online sales activity.
• Investigate lost sales and customer accounts.
• Track, collate, and interpret sales figures.
• Forecast annual, quarterly and monthly sales revenue.
• Generate timely sales reports.
• Develop pricing schedules and rates.
• Formulate sales policies and procedures.
• Help prepare budgets.
• Control expenses and monitor budgets.
• Maintain inventory control.
• Conduct market research and competitor and customer analysis.
• Analyze data to identify sales opportunities.
• Develop promotional ideas and material.
• Attend trade meetings and industry conventions.
• Cultivate effective business relationships with executive decision-makers in key accounts.
Golden Pack Group
Nov 2018 – Mar 2020
Egypt
Deputy Marketing & Sales Director
• Assists the feed sector Marketing & Sales Director in planning, coordination and implementing business procedures.
• Manage the day-to-day business for the three factories and coordinate sales efforts with other departments.
• Promote products in a professional manner.
• Develop, expand and implement strategies and relationships with sales force to meet sales objectives.
• Prepare a plan for sales team and identify how short and long-term goals or needs may be achievable.
• Prepare a plan for each Sales Representative or key account, and identify how short and long-term goals (or needs) may be achieved.
• Contribute to the quarterly and annual business forecast by providing coverage plans, account trends and outlining future customer/ market expectations.
• Prepare and present business review analysis for sectors and territories, on quarterly basis; including product targets, sales probabilities, hurdles to sales efforts, accounts at risk, etc.
• Subject to monthly reviews of sales performance, market penetration and other targets.
• Ensure that customer support is provided to assigned accounts and monitor client satisfaction with overall product.
• Ensure quotations and bids are triaged and prioritized.
• Assist in resolving customer complaints by investigating problems, developing solutions, making recommendations to management.
• Submit management reports in a timely and organized manner.
• Organize and distribute marketing, product material.
• Participate in regional and national trade shows by representing the organization and sharing information on products.
• Monitor competition by gathering marketplace information, trends, assessing presence, product offerings, merchandising techniques, etc.
Salman Group
Nov 2015 – Oct 2018
KSA
Marketing & Sales Manager
• Designed and implemented a strategic business plan, resulting in expanding the company’s customer base.
• Successfully met company sales targets by a 100% for the years 2016 & 2017, and 93 % for the year 2018.
• Increased customer base from 850 to 1150 within 9 months on 2016, from 1150 to 2140 on 2017 and from 2140 to 2890 on 2018 by employing strategic sales initiatives.
• Retained the company’s top 15 customers in the wake of strict competition, by devising and presenting them with discount options.
• Monitor marketing projects and analyze results.
• Developed and implement a marketing strategy according to objectives and budget.
• Conducted marketing research to identify industry trends and commercial opportunities.
• Monitor marketing projects and analyze results.
• Developed and implemented a sales forecast system, which dynamically calculated future sales and constraints.
• Increased customers’ interest in new product lines by successfully generating ideas for sales contests.
• Implementing employee training.
Misr Company for Tourism Development
Apr 2011 – Oct 2015
Egypt
Marketing Development Manager
• Achieves marketing and sales operational objectives by supporting the strategic development and execution of sales, marketing and related growth initiatives for the market development team.
• Developed strategy and managed 3 million spending marketing budget.
• Create the demand for Al Solaimaneyah Villa’s and Hotel Services for defined customer segments.
• Increasing Al Solaimaneyah market penetration and awareness.
• Performing market and competitive research for customer segments, developing sales and marketing tools to support Al Solaimaneyah growth, identifying (through financial and market knowledge) business development opportunities.
• Implementing employee training.
Contact Group
Jun 2009 – Mar 2011
Egypt
Sales Manager
• Successfully met company sales targets by a 100% for the year 2010.
• Improved the accuracy of budget forecasts.
• Established good working relationships with clients.
• Developed and implemented client service program, which expanded small-to-medium client base 30%.
• Developed new quality standards for better quality performance.
• Generated 2.7M amount in target market in the last month of working.
• Developed the product troubleshooting procedure for the company with strong attention to detail.
• Managed 6-million budget project and achieved project-scheduled goals.
• Expanded business development to include deposits, which increased business 35%.
• Successful establishment of overseas distribution.
• Retained the company’s top 15 customers in the wake of strict competition, by devising and presenting them with discount options.
• Expanded interests in local market; moving product position from #11 to #3 in less than a year.
• Led 2 trade shows and 52 sales conventions.
• Implementing employee training.
Darahem Financial Brokerage
Mar 2006 – May 2009
UAE
Trading Manager
• Managed 500 million portfolios and achieved portfolio-scheduled goals.
• Designed new procedures to Increase return on investment.
• Developed and launched new E-Trade online business.
• Implementing employee training.
Sara Corporation
Dec 2000 – Feb 2006
UAE
Trading Manager
• Reduce sales representative incentives costs 40% by improving e-commerce plans.
• Improved customer service satisfaction 10% annually through supply chain management initiatives, inventory control and flexible manufacturing practices.
• Increased sales and market share by reduced operational downtime.
• Successful establishment of overseas distribution.
• Led 10 trade shows and more than 250 sales conventions within 5 years.
• Introduced company products to all GCC and Middle East markets.
• Bolstered sales and marketing efforts to produce a 45% increase in prospects through the launch of two new products through strategic partnerships, national and international marketing campaigns.
• Implementing employee training.
MobiNiL
Feb 1997 – Dec 2000
Egypt
General Sales Supervisor
• Participate in lunching Alo prepaid card.
• Increased sales and market share by reduced operational downtime.
• Developed and implemented an aggressive sales campaign by gathering market trends, which resulted in 20% increase in market quota.
• Created a database of 10,000 prospective customers following extensive and rigorous leads generating activities.
AL-Alamiah Co
Jan 1993 – Feb 1997
Egypt
Sales Executive
• Opened 52 new accounts amounting to 200 k within 4 years.