Andrea Sanchez

Asistente Virtual | ADS | Atención al Cliente | Redes Sociales | Redacción y Transcripción | Organización de tareas.

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Intro

Caracas, Venezuela

Studied Ciencias at Unidad Educativa Privada Colegio Santa Ana

Studied at Universidad Católica Andrés Bello

Marketing & Advertising

Joined July 18, 2023

Skills

Languages

Spanish

Native or Bilingual

English

Intermediate

About

I have a solid track record and highly experienced virtual assistant effective and efficient in various professional settings. My qualities, skills and tasks relevant to the position include: • Experience: Worked on multiple projects and for various clients in the role of Virtual Assistant with 9 years of experience. Thanks to this, I developed an exceptional ability to adapt to different styles of work and specific needs. • Organization and time management: I have an excellent ability to prioritize tasks and am familiar with dealing with multiple responsibilities and making sure that deadlines are met. • Communication and interpersonal relationships: I have excellent communication skills both written and verbal, which allows me to interact professionally with clients, colleagues and suppliers. My ability to communicate clearly, concisely and respectfully allows me to establish solid and constructive relationships. • Technological Dexterity: I am highly familiar with a wide range of tools used in virtual assistance, which allows me to quickly adapt to any platform or system that is required. • Problem solving: I have an analytical and proactive mindset, which allows me to identify potential problems and find creative solutions to address them. • Proactivity and autonomy: I take the initiative to solve problems, I am always willing to take on additional responsibilities and take the initiative when required. I am able to work independently and make informed decisions when necessary to provide excellent service. • Confidentiality and professional ethics: I understand the importance of confidentiality in my role and guarantee the safe handling of sensitive and private information. My professional ethics is impeccable, and I always work with integrity and discretion. In addition, I offer a wide range of services as a Virtual Assistant: Email management, agenda organization, social media management, task management, research and project support, etc. My main goal is to ease your workload and help optimize your time providing comprehensive and high-quality support to contribute to the success and efficiency of your company. The combination of my multitasking ability and experience makes me an ideal candidate to meaningfully fill the role of Virtual Assistant on your team. Let's work together! 🚀

Experience

Unidad Vascular de Caracas

Feb 2021 – Jul 2023

Caracas

Asistente Administrativo - Secretaria

Área de Atención al cliente vía llamadas, WhatsApp y de manera presencial. Gestión y análisis de presupuestos, gestión de facturación y cobranzas. Organización de cirugías quirúrgicas y seguimiento de pacientes. Manejo de redes sociales, respuesta a pacientes, creación de contenido. Asistente virtual y presencial.

Emprendedora

Jan 2018 – Feb 2023

Caracas

Creación de marca personal

Victor Pastries Gourmet

Apr 2019 – Jan 2021

Caracas

Asesora de Ventas

Atención al cliente vía WhatsApp y de manera presencial. Facturación y reportes de venta. Logística de envíos entrega. Creación de contenido para redes sociales.

Agencia Rola Producciones C.A

May 2015 – Dec 2017

Caracas

Community Manager

Diseño y desarrollo de estrategias, campañas de marketing Online y en redes sociales para clientes. Manejo y supervisión de las campañas actuales para garantizar el éxito de los programas. Creación de contenido para Instagram, Twitter, Facebook. Manejo de ADS.

TNO RADIO

Nov 2014 – Apr 2015

Caracas.

Asistente de Producción - Programa El Apartamento

Asistencia semanal en la logística del programa. Asistencia en creación de contenido. Asistencia para captar clientes, entrevistas, eventos.

Person to Person, C.A

Jun 2014 – Nov 2014

Caracas

Operadora de Atención al Cliente Movistar Venezuela

Atender a los usuarios vía telefónica con dudas o problemas referentes al servicio Movistar para garantizarles una solución inmediata.

Education

Unidad Educativa Privada Colegio Santa Ana

Sep 2003 – Jul 2023

Bachiller, Ciencias

Universidad Católica Andrés Bello

Sep 2014 – Sep 2017

Contaduría Pública