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Apio Jackie

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Intro
Kampala, Uganda
Customer care representative at Jumia Uganda
Studied Guidance and counselling Psychology at Makerere university
Studied History Economic Literature Divinity at Namirembe Hillside High School
Studied Ordinary level at Kampala senior secondary school
Mental Health Care
Joined March 9, 2022

Skills

Languages

English
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Advanced
Swahili
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Basic
About
Am a self driven person that always works towards achieving the goals of the company I have data entry experience of 10 years and data collection. I have report writing skills as well Am a team player Am a go getter I am ready to learn what I may not be knowing
Experience
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Jumia Uganda
Mar 2021 – Present
Kampala
Customer care representative
Carry out out bound and inbound calls Follow on customers complaints Call customers and tell about the promotion at hand Enter customers orders into the system
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Foundation for integrated Rural development
Feb 2019 – Feb 2021
Lira
Prevention officer
Link clients into care Collect monthly and quarterly data Make sure the data is entered into the various data capturing tools Offer pre and post test counselling Carry out outreaches Carry out index test counselling
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URC SUSTAIN project
Jan 2016 – Jan 2019
Lira Regional Referral hospital
Counsellor
Enter data into the various data capturing tools Compile reports monthly Counsel clients that have come to the hospital Offer community outreaches Carry out health talks See to it that the data has been captured in and entered in tools
Education
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Makerere university
Jan 2005 – Jan 2008
Bachelor's in adult and community Education, Guidance and counselling Psychology
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Namirembe Hillside High School
Feb 2002 – Nov 2003
Diploma, History Economic Literature Divinity
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Kampala senior secondary school
Feb 1998 – Nov 2001
Certificate, Ordinary level