Ariane Kristhia Rosauro, RELIABLE Virtual Assistant | Canva Wizard | Video Editor | CSR

Red Door Equities

Mar 2022 – Mar 2023

United States

Part-time Real Estate Appointment Setter & Video Editor

As a Real Estate SMS appointment setter and video editor, I was responsible for generating and nurturing leads to convert them into qualified leads. I was assigned to send outbound SMS to prospect leads and engage with them through targeted messaging. I also made outbound calls to responsive and active prospects, which allowed me to establish a personal connection with them and build rapport. My primary responsibility was to set appointments, follow-ups, and note-taking. I was responsible for managing my schedule and ensuring that I was organized and on top of all of my appointments and follow-ups. I used my communication and interpersonal skills to establish a personal connection with prospects and gain their trust, which was essential in setting appointments and converting leads. In addition to my role as an appointment setter, I was also responsible for editing raw videos and adding elements, music, and effects to create high-quality videos that effectively communicated our brand's message and values to our audience. I used my video editing skills to create engaging and informative videos that helped to build our brand and generate interest in our services. To excel in my role, I had to be highly organized, detail-oriented, and able to manage multiple tasks simultaneously. I was able to leverage my communication and interpersonal skills to establish a personal connection with prospects and gain their trust, which was essential in setting appointments and converting leads. My video editing skills also helped to create engaging content that helped to build our brand and generate interest in our services. Overall, my skills as a Real Estate SMS appointment setter and video editor were instrumental in generating and nurturing leads and creating engaging content that helped to build our brand and expand our reach.

Environmental Water Technologies

Jun 2022 – Feb 2023

United States

Remote Surveyor Agent

As a remote surveyor agent, I was responsible for conducting surveys about water and water filters, and acting as the first point of contact for prospective clients. I was tasked with engaging with clients and persuading them to take part in the survey, which involved asking a series of questions to gather important information. One of my primary responsibilities was to offer a free water inspection and set up an appointment with interested clients. I was responsible for answering any questions or concerns the clients had about the inspection and ensuring that they understood the benefits of participating in the survey. To be successful in my role, I had to be skilled at overcoming objections and turning prospective clients into hot leads. I used my persuasive skills to demonstrate the value of the survey and the importance of taking part in it. I also used my communication skills to build rapport with clients and establish trust, which was essential in converting them into leads. As a remote surveyor agent, I encountered a variety of out-of-the-script questions from prospective clients. To handle these situations, I used strategic rebuttals to provide clear and concise answers that addressed their concerns and kept the conversation moving forward. Overall, my role as a remote surveyor agent required strong communication and persuasive skills, as well as the ability to handle objections and overcome barriers. My ability to engage with clients and build trust was instrumental in converting them into leads and contributing to the overall success of the survey.

VA Ventures

Feb 2022 – Jul 2022

United States

Social Media Handler / Video Editor / Graphic Designer

As a social media handler, video editor, and graphic designer, I was responsible for optimizing our company's social media presence and creating engaging content that resonated with our audience. I used my expertise in graphic design and video editing to create high-quality visuals and videos that effectively communicated our brand's message and values. I was also responsible for creating content and graphics for social media posting. This included designing eye-catching visuals, creating engaging video content, and writing compelling copy that effectively communicated our brand's message. I used my skills in graphic design and video editing to create visuals and videos that effectively conveyed our message and values to our audience. In addition to creating content and graphics, I was responsible for editing videos from our team's marketing assets, such as training videos and other promotional materials. I used my video editing skills to create high-quality videos that effectively communicated our brand's message and values to our audience. Finally, I engaged and reached out to creators and entrepreneurs within the same niche and industry to increase our audience and reach. I leveraged my network and social media expertise to identify and connect with individuals and businesses that aligned with our values and mission. Overall, my skills in social media optimization, content creation, video editing, and graphic design, along with my ability to engage and connect with influencers and industry leaders, were instrumental in driving our social media presence and expanding our reach.

YBE Holdings LLC

Jan 2022 – Jun 2022

United States

Real Estate Cold Caller

As a Real Estate Cold Caller, my primary responsibility was to generate leads by making outbound phone calls to potential clients. To do this, I followed a prepared sales script and utilized effective communication techniques to persuade prospects to sell their properties through our real estate services. Once I established contact with potential leads, I focused on building and maintaining a positive relationship with them. I took the time to listen to their needs and concerns and provided them with personalized recommendations based on their unique situations. By doing so, I was able to establish trust and credibility, which helped me convert more leads into clients. In addition to my sales and relationship-building skills, I was also highly organized and disciplined in my approach. I made phone calls daily and set meetings with our salespeople to ensure a steady flow of new leads and opportunities. I used a customer relationship management (CRM) system to track all interactions with clients and prospects, allowing me to stay organized and efficient in my outreach efforts. Overall, my skills in delivering a compelling sales pitch, building and maintaining relationships, and utilizing effective communication techniques, along with my disciplined approach and use of technology, were instrumental in generating new leads and opportunities for our real estate business.

HBA Realty

Mar 2021 – Jan 2022

United States

Real Estate Cold Caller

As a Real Estate Cold Caller, my main focus was to generate leads and set appointments with potential clients for the sales team. To achieve this, I leveraged a CRM database to manage customer data, log calls, and other activities. This allowed me to keep track of all interactions with prospects and stay organized in my outreach efforts. Using the CRM, I was able to segment and prioritize leads based on their level of interest and likelihood of conversion. I also used the database to generate reports and gather insights that helped me develop a sales pipeline and adjust my approach as needed. As the first point of contact for many prospective clients, I was responsible for making a positive first impression and building rapport with them. I was able to effectively communicate the value proposition of our real estate services and set appointments for them to meet with our salespeople. I also followed up with prospects regularly to keep them engaged and informed about new opportunities that matched their needs and preferences. Through my efforts, I was able to contribute to the growth of our real estate business by generating a steady stream of qualified leads and setting up appointments for the sales team to close deals. Overall, my skills in leveraging a CRM, setting appointments, and acting as a first point of contact were instrumental in helping our company succeed in a highly competitive real estate market.

GetWonders Corporation

Nov 2019 – Sep 2020

Philippines

Customer Service Representative

As a customer service representative taking food orders from over 1,500+ Chinese restaurants in New York, my main responsibility is to ensure that every order is accurately and efficiently processed. I understand that our customers rely on us to provide a seamless ordering experience and I strive to exceed their expectations with every interaction. I am familiar with the menus of each of the restaurants we serve, and I am knowledgeable about the different Chinese cuisines offered, such as Cantonese, Sichuan, Hunan, and more. When a customer calls in or places an order online, I will take their order and ensure that all their requests, including special instructions, are accurately recorded. I pay close attention to detail to ensure that the customer's order is correct and complete. I am also trained to handle any issues or concerns that may arise, such as missing items or incorrect orders, and I work quickly to resolve any problems and make it right for the customer. As a representative of our company, I always strive to provide exceptional customer service, ensuring that our customers feel valued and appreciated. I am dedicated to providing a positive ordering experience for every customer, no matter how busy or hectic it may be, and I am committed to ensuring that each and every order is processed accurately and efficiently.

TELEPERFORMANCE

May 2019 – Sep 2019

Philippines

Real Estate Graphic Designer and Social Media Manager

As a technical support representative for one of the largest internet and network providers in the US, AT&T DirecTV, my primary responsibility is to provide reliable and effective technical support to our customers who are experiencing technical issues and concerns. I am highly trained and knowledgeable about the various products and services offered by AT&T DirecTV, including internet, television, and phone services. When a customer contacts me with a technical issue or concern, I listen carefully to their description of the problem and then work quickly to diagnose and resolve the issue. I use my expertise to troubleshoot the issue and offer step-by-step guidance to help the customer resolve the problem. Whether it's a connectivity issue, a software problem, or a hardware malfunction, I am committed to finding a solution that meets the customer's needs and gets them back up and running as quickly as possible. In addition to providing technical support, I also offer guidance and education to customers on how to use our products and services more effectively. I provide clear and concise instructions and offer tips and best practices that customers can use to improve their overall experience with AT&T DirecTV. As a representative of our company, I always strive to provide exceptional customer service, ensuring that our customers feel heard, valued, and supported. I am dedicated to providing a positive and efficient technical support experience for every customer, and I am committed to ensuring that each and every issue is resolved to the customer's satisfaction.

Ariane Kristhia Rosauro

RELIABLE Virtual Assistant | Canva Wizard | Video Editor | CSR

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