Asha Zito, Virtual Assistant and Copywriter

About

Hello, I am a native English professional with a experience in customer service, data entry, and managing social media accounts. I am a quick learner and very organized. I've worked as an Administrative Assistant on several companies for over five years before opting for being a freelancer. I'm proud to say that I've contributed to the success of many businesses, and I love knowing that my work makes a difference in people's lives. I have a deep appreciation for the written word. Whether editing and proof reading someone else's work or crafting my own story, nothing brings me greater joy than literature in all its forms. I'm open to discuss how i can elevate your business to success as I am confident that I can provide high-quality work and exceed expectations. Thank you again for your time and consideration; I look forward to hearing from you soon.

Experience

FAMELUSTRE AND FAMEFLEX

Aug 2021 – Dec 2022

Lagos, Nigeria

MANAGER and FRONT OFFICE

Greet and welcome guests in person and on phone; answer and direct inquiries to designated department. Maintain log books, including sign-in/out logs, front desk expenditures, and calls received. Pick up and sort daily incoming orders and deliver sorted orders to addressees. Maintain executive managers' calendars by planning and scheduling dates and appointments. Quick reply to product and services inquiries on all social media platforms including mails and texts.

GLAM NATURALS BEAUTY

Feb 2019 – Jan 2021

Nairobi, Kenya

Front Office, Manager and Sales Representative

Greeted walk-in customers while fielding calls from outside sources such as vendors and customers. Obtained authorization for services and updated customers. Calculated bills for services rendered and collected and processed customer payments. Balanced monthly vendor statements and closed monthly sales invoices.

ABC METALLURGICALS

Apr 2018 – Dec 2018

Nairobi, Kenya

Front Office, Sales and Marketing Representatives

Greeted visitors and determined the appropriate point person and meeting time for their specific situations. Going on field to study the market and customers of the company. Generating enquiries for the company and converting them to customers. Studying market; the company products as compared to other companies. Ensure and maintain confidentiality of all communications and documentations. Generated and filed invoices,quotations,delivery notes,etc. Pick up and sort daily incoming orders and deliver sorted orders to addresses. Quick reply to product and services inquiries on all social media platforms including mails and texts.

Education

Pwani University

Jan 2017 – Present

Bachelor of Science , Environmental Studies

Parklands Arya School

Jan 2013 – Dec 2016

High School degree, High School