Ashenafi Gebremichael, E-commerce Specialist

Sitel Group

Dec 2022 – Present

Gdansk, poland

E-commerce Specialist

- Developing and executing an e-commerce strategy that incorporates SEO, PPC, email marketing, content marketing and other digital marketing strategies. - Analyzing online customer behavior and developing customer segments to target with campaigns. - Designing, coding, testing and maintaining web pages. - Writing relevant content for web pages that complies with web standards. - Setting up product listings on website pages and managing inventory systems. - Monitoring website performance by analysing usability metrics such as bounce rate and page view time duration. - Working with internal departments to ensure successful integration of operational systems with external applications such as payment gateways. - Driving a customer centric approach to troubleshooting issues quickly in order to ensure a positive user experience. - Gathering customer data from platforms such as Google analytics for insights into visitor behaviour patterns and trends.

Ashenafi Gebremichael

E-commerce Specialist

Skills

Languages