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Ayman El Safadi

Client & Engagement Partner (Revenue Growth Oriented) - asafadibd@gmail.com

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Intro
Mississauga, Canada
Operation & Digital Transformation Lead at JATHWA INFORMATION TECHNOLOGY & SERVICES
Studied Software Engineering at National University, San Diego
Information Technology & Services
linkedin.com/in/asafadi
Joined October 5, 2021

Skills

Languages

English
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Native or Bilingual
About
An accomplished and business-savvy executive with comprehensive experience directing all aspects of IT traditional and digital sales, outsourcing services, and business growth. Proven track record of executive leadership in business growth/management, strategic key accounts organic growth, staff development, and performance improvement. Proficient in defining business digital mission, roadmap, and integrating resource strengths to deliver impeccable performances. Skilled in providing high-quality customer service and fortifying relationships journey with clients. Robust and engaging leader, known for being creative, open-minded, enthusiastic, organized, and hands-on.
Experience
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JATHWA INFORMATION TECHNOLOGY & SERVICES
Oct 2019 – Present
Operation & Digital Transformation Lead
Assume accountability for building Jathwa Digital Transformation Business Unit (Jathwa Digital), including transforming & defining digital business model, internal initiatives, digital offerings, technology & consultative partners, and constructing technical and commercial proposals. â–ª Responsible for expanding business through organic & inorganic routes, partners, alliances, and business networks. â–ª Providing traditional and digital advisory consulting services to the board team members and the Company's founder. â–ª Setup the strategic transformational direction for the Company to focus on Digital Technology & Services (Customer Digital Transformation, Customer Experience, Customer Journey, and Data Management and Data Analytics) â–ª Redeveloping the sales teams and determine all necessary transformation requirements to enhance serving our clients and create value for the business. â–ª Shoulder accountability for restructuring and managing the overall operation of Jathwa Technology and fortifying strategic relationship with key accounts, suppliers, vendors, investors, strategic partners, co-investors, and subsidiaries/fellow companies. â–ª Working closely with Digital Business & Technology Alliances & Vendors in Data Analytics, Data Management, and HyperIntelligence (SAS, Alteryx, Qlik, Tableau, MS-Power BI, MicroStrategy, Wavelabs, etc.) and Omnichannel Customer Experience & Social Media Management (Genesys, Zendesk, Sunshine, Clarabridge, Hootsuite, Calabrio/Teleopti, CM.com, etc.) in the domain to jointly create concrete Digital IT and Outsourcing Service, Digital Solutions and Consulting proposals that play centered around digital utilization of mutually beneficial value propositions.
Education
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National University, San Diego
Sep 1985 – Jan 1988
MSc, Software Engineering
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