bella audu

Ruth Hauwa Audu, Moniepoint Customer Support. FCT Abuja.

Message

Intro

Lagos, Nigeria

moniepoint customer support officer at teamapt limited

Studied International Studies at Ahmadu Bello University

Financial Services

Joined March 17, 2022

Skills

Languages

French

Basic

English

Fluent

Hausa

Fluent

About

I studied international studies at Ahmadu Bello University, Zaria. I have worked with an event management company for 2 years as customer support. I have also worked during my NYSC with the defense headquarters as the personal assistant to the gender advisor. I currently work with a fintech company Teamapt limited located in Lagos. I work as a moniepoint customer support officer.

Experience

teamapt limited

Dec 2021 – Present

FCT Abuja

moniepoint customer support officer

identifying and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer through open and interactive communication. Take the extra mile to engage customers.

defence headquaters

Jan 2021 – Oct 2021

FCT Abuja

personal assistant to the gender advisor

Accompanied the Gender Advisor to official Functions and Events to take Minutes of meetings as necessary. Handled office activities, documents, scheduling and organization. Performed other routine duties as may be directed.

hauwaudu catering and event management

Mar 2017 – Apr 2019

kaduna state

customer relations officer/personal assistant

i was responsible for services such as high-level of service over phone calls, emails, video calls .I Identify the customers needs in order to provide them with satisfaction. I was also responsible for building a good and sustainable relationship between the customers and the company.

Education

Ahmadu Bello University

Oct 2014 – Nov 2019

B.SC, International Studies