Beniamin Bruma, Versatile Tech Enthusiast & Problem Solver Seeking Remote Roles - Strong Analytical Skills & Tech Support Capabilities

About

Tech-savvy professional with a diverse background in hardware repair, financial consulting, and alternative medicine therapies. Skilled in problem-solving, data analysis, and technical support, I bring a hands-on approach to resolving complex issues. With strong attention to detail and experience in customer support, I am adept at managing tasks efficiently in a remote environment. I am eager to leverage my analytical skills and technical expertise in a remote position that values adaptability and a proactive mindset. I am looking for opportunities that offer fair compensation and align with my skills and experience.

Experience

Brainmap Neuroscience Institute

Jan 2024 – Present

Bucharest

Neurofeedback Technician

Responsibilities: -Maintaining patient relations -Collecting medical data -Applying therapy protocols -Monitoring and reporting on patient conditions -Counseling -Managing uncooperative patients -Maintenance and repair of medical equipment Skills and competencies gained: Electronics, psychological counseling, patient communication, hardware/software troubleshooting, hardware/software repairs, hardware/software maintenance, client relationship management

Como Solutions

Jan 2023 – Dec 2023

Remote (from home)

Financial Consultant

Responsibilities: -Developing comprehensive financial plans for a variety of clients, from small businesses to high-net-worth individuals -Performing financial analysis to identify trends and provide investment recommendations to clients -Offering technical expertise and guidance to clients on financial planning, investments, and retirement planning -Collaborating with clients to create detailed financial models, budgets, and cash flows to support their objectives -Managing multiple projects simultaneously while meeting deadlines and client expectations -Implementing strategies to reduce client debt and increase net worth -Negotiating with financial institutions to secure competitive rates and terms -Providing solutions to reduce financial risks and increase investment returns -Analyzing financial situations and data to identify areas for improvement -Developing and maintaining relationships with various financial institutions to ensure client satisfaction Skills and competencies gained: Sales, consulting, economic-financial analysis, customer relationship management (CRM), analytical thinking, financial analysis, negotiation, communication, product and service sales, sales negotiation techniques, consultancy sales techniques, English language

Click PC

Jun 2021 – Dec 2022

Ploiesti

Computer Repair Technician

Responsibilities: -Diagnosing hardware and software issues with computers and other electronic devices -Identifying and replacing faulty hardware components or parts -Installing and configuring software and operating system applications -Troubleshooting system errors, viruses, and network issues -Testing and repairing computer peripherals such as printers and scanners -Training users on basic computer operations -Keeping records of repairs and maintenance -Providing technical support and advice to clients Skills and competencies gained: Electronics, Windows installation and configuration, hardware/software troubleshooting, hardware/software repairs, computer networking, hardware/software maintenance

Emag

Sep 2020 – Apr 2021

Remote (from home)

Call Center Agent

Key responsibilities: - Responding to customer inquiries in a timely and professional manner - Collaborating with other departments to quickly and efficiently resolve customer complaints - Using customer service software to track and resolve customer issues - Developing and maintaining a positive relationship with customers throughout all interactions Skills and competencies gained: Sales, call center, CRM, customer orientation, communication, negotiation

Europrim Shipping

Aug 2018 – Aug 2019

Bucharest

Shipping Agent

Key responsibilities: -Corresponding with suppliers and customers -Preparing transportation documents -Operating the IT system -Preparing offers -Issuing invoices Skills and competencies gained: Word, Excel, Microsoft Outlook, customer service, transport platform, import/export operations, interpersonal relationship management, organization, maritime correspondence, preparing documents for maritime port operations, loading/unloading formalities

Education

C.N. "Alexandru Ioan Cuza"

Sep 2014 – Sep 2018

High School, Mathematics and Computer Science

Beniamin Bruma

Versatile Tech Enthusiast & Problem Solver Seeking Remote Roles - Strong Analytical Skills & Tech Support Capabilities

Skills

Languages