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Benjamin Contreras

Executive Administrator / Insurance Specialist

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Intro
Belmopan City, Belize
Construction
Joined February 23, 2023

Skills

Languages

English
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Native or Bilingual
Spanish
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Native or Bilingual
About
Please accept this letter as an expression of my interest in the General Virtual Assistant position. I am a highly motivated and progress-focused Executive Administrator with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to Acme. Throughout the course of my career, I have perfected my supervising staff and scheduling abilities. I am a capable and consistent problem-solver skilled at prioritising and managing projects with proficiency. In my previous role, I contributed customer service, interpersonal, and preparing contracts toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong problem-solving talents. I enjoy collective brainstorming sessions which all me to coordinate activities to achieve a common goal. Please take a moment to review my attached resume and credentials. I would greatly appreciate the opportunity to speak with you regarding my candidacy. Thank you for your consideration. Sincerely, Benjamin Contreras
Experience
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ARHT Home Solutions
Apr 2020 – Feb 2023
Remote
Executive Administrator
Provided executive assistance to the CEO by coordinating and overseeing daily operations and was Head of Insurance department. Was independently responsible for tasks such as Claims Processing, contract management, operations, scheduling, customer service, Call Center supervision, and CRM administration.
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VIVA Virtual Assistants
Jun 2016 – Jan 2018
Remote
Insurance Specialist and Team Lead For an Insurance Agency
Provided virtual assistant services for more than 10 insurance carriers, by processing claims, generating quotes for customers, assisting customer by promptly answering to any of their inquiries regarding their policy, deductible and or premium amounts. Assisted in selling and preparing quotes for potential clients. Provided training and support for newly hired staff and equipped them with all necessary resources and material for them to be acquainted well with their job positions and their roles and responsibilities.
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TeleCloud
Sep 2013 – Jul 2017
Remote
Part Time CRM Developer & Information Officer
Ensured the upkeep, layout, automations and workflow rules as well as designed custom layouts and fields for all CRM modules. Launched Mass Imports for Leads, Mass Email Campaigns and ensured the sales department was supplied with enough prospects to call. Assisted the Chief Information Officer to manage the company's software programs and suites and ensure the appropriate rights and permission access was distributed to employees.
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