Beril Kalaycı

Merchandiser and Client Support Speacialist

Message

Intro

Istanbul, Turkey

CUSTOMER SUPPORT SPECIALIST AND MERCHANDISER at BALABAN TEXTILE

Studied INTERNATIONAL TRADE at DOGUS UNIVERSITY

Retail

Joined August 17, 2024

Skills

Languages

Turkish

Native or Bilingual

English

Fluent

About

I am an experienced professional with a strong background in merchandising and customer support. With five years of experience as an executive assistant in the textile industry, I have developed a keen eye for product presentation and inventory management, ensuring that merchandise is both appealing and strategically positioned. My strong organizational skills, attention to detail, and ability to manage customer inquiries effectively enable me to deliver exceptional support and service. I am dedicated to optimizing both the customer experience and the overall success of the merchandising process. I am particularly interested in roles that involve data management, administrative support, and organization. I enjoy working in environments where I can contribute to the efficiency of operations and support the overall success of the team. I find satisfaction in roles that require attention to detail and the ability to work with data, as well as opportunities that allow me to continue learning and growing professionally.

Experience

BALABAN TEXTILE

Oct 2021 – Present

ISTANBUL TURKEY

CUSTOMER SUPPORT SPECIALIST AND MERCHANDISER

Established strong vendor relationships to maintain and support business. Successfully passed environmental and social audits Educating personnel about sustainability Monitored inventory levels and kept adequate stock in product displays. Updated pricing and signage to complete product displays and educate customers. Inspected merchandise for quality and arranged proper display location on floor. Answered customer questions regarding store merchandise, department information, and pricing. Developed merchandising strategy to efficiently move overstock.

Education

DOGUS UNIVERSITY

Sep 2019 – Aug 2021

ASSOCIATE S DEGREE, INTERNATIONAL TRADE