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Brian W Reaves

UX Researcher - The users' agent & Neurodiverse UCD superhero problem solver... without the tights!

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Intro
Brisbane, Australia
UX Researcher, Usability Consultant, Accessibility Advocate at Sevaer Digital
Studied Website Design at University of Alabama
Studied eCommerse Solutions at University of Alabama
Internet
linkedin.com/in/brianWreaves
Joined April 13, 2021

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English
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Native or Bilingual
About
Brian is a seasoned UX Researcher with a passion for giving users a voice in the design process. He believes that by putting users first, products can be created that meet their needs and solve their problems while also aligning with the business objectives. With over 20 years of experience, Brian has worked on UX research projects for clients both locally and internationally. His areas of expertise include UX strategy creation, discovery research, usability testing, product analysis, and presenting findings to stakeholders. Brian's love for the digital world began during his university days, where he earned a double major and a minor while also running his own startup. He is particularly interested in promoting accessibility and usability and is proud to serve as a mentor to startups at the Brisbane-based incubator, River City Labs. Brian sees himself as "the users' agent" and works tirelessly to ensure their needs are met and their voices are heard. He is always open to new opportunities, whether they be short or long-term contracts, as he continues to grow as a UX practitioner and make a lasting impact on the world of digital products.
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Experience
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Sevaer Digital
Jan 2013 – Present
Brisbane, Queensland Australia
UX Researcher, Usability Consultant, Accessibility Advocate
Sevaer Digital is a user-centered UX consultancy firm specialising in usability and accessibility services for both new and existing products both locally and internationally. The company offers a range of qualitative and quantitative services, including UX discovery research, contextual inquiry, usability testing, information architecture optimisation, user interface optimisation, product analysis, wireframing, interactive mockups, user training, and user guide creation. Projects: Australian Federal government • Clean Energy Regulator (UX researcher for EERS redesign) • Australian Tax Office (UX resource on multiple internal & external products) Queensland government • Queensland HPW (product analysis, test plan creation, and test facilitation) • Queensland Performing Arts Centre (QPAC) (UX research and persona development) • Queensland RTA (concept ideation for website automation to replace paper forms) Australian corporations • Cover-More Insurance (UX research lead merging two global systems into Salesforce) • Diabetes Queensland (website review to identify product enhancement opportunities) • Ostelin (existing website analysis to identify friction points) • AIPT (overhaul concept review) Australian startups • Gathar (concept ideation, research data analysis) • Octan School (UX researcher for improving customer conversion) • VIP Party (Covid mental health hackathon concept) • MyGBF (concept ideation and wireframing) USA corporations • Brooks Digital (Clients: Portland Regional YMCA, diaTribe) USA startups • Nimbus Note (web client & app, product review) European startups • ABC Gruppen (analysis of a proposed workflow enhancement) • 24option (app review, competitor analysis)
Education
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University of Alabama
Jan 1994 – Jan 2000
Bacjelor of Science, Website Design
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University of Alabama
Jan 1994 – Jan 2000
Bachelor of Science, eCommerse Solutions
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