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Byron Hernandez
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Overview
Intro
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Managua, Nicaragua
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Joined December 20, 2022
Skills
Technical Support
Customer Service
Customer Support
Account Retention
About
I'm a customer service and tech support representative with over 2 years of experience in the call center industry.
Experience
Concentrix
Aug 2019 – May 2021
Remote
Customer service advisor ll
Provide customer and tech support services to clients having issues with their smart devices and billing inquiries.
