Reinforces the theoretical knowledge gained during the undergraduate education with practical knowledge in business life, has strong communication skills with representation and addressing ability, is knowledgeable about body language and communication, can establish, develop and maintain positive business and customer relations, has negotiation skills, can act towards customer psychology and most importantly, she is an expert who can cope with the negative attitudes she may encounter, is patient and has the ability to produce quick solutions to sudden problems, and works with a customer-oriented service approach.
Experience
Turkcell Global Bilgi A.Ş.
May 2020 – Present
İzmir
Corporate Portfolio Manager
- Analyzing the needs of high-income corporate customers and offering value propositions for potential product or service needs, providing consultancy, and achieving sales targets
- Ensuring customer satisfaction through active problem-solving abilities and using influential language when listening to customer needs
- Establishing sustainable relationships by maintaining open communication and active listening and ensuring customer loyalty
Intr Fairs Tourism Org. Trade Ltd. Sti.
Aug 2018 – Mar 2020
İzmir
External Sales and Marketing Responsible
- Actively participating in the management of customer demands and needs, both in the offer process and in the process of converting the offer into an order
- Selecting appropriate suppliers and conducting procurement processes
- Monitoring and directing the technical team in the organization and operation process
- Managing sales operations and booth setup flawlessly and ensuring customer loyalty
Abc Group A.Ş. Sablon Wellness Club
Sep 2015 – Feb 2017
ESKİŞEHİR
Marketing Team Leader
- Leading sales teams, tracking customer appointments
- Developing and implementing strategies to achieve sales and profitability goals
- Creating a new customer portfolio and improving the existing customer portfolio and ensuring its continuity
- Tracking the efficiency of sales on a monthly quota basis
Gymfit - Eskişehir Gymnastics and Sport Equapment San. Trade Ltd. St
Jun 2014 – Jul 2015
ESKİŞEHİR
Sales and Marketing Specialist
- Participating in communication with customers and potential customers and process management
- Establishing the foundation of relational marketing and establishing correct communication with customers
- Ensuring customer loyalty and taking initiative when necessary
- Daily, weekly, and monthly reporting of sales activities
Education
Eskişehir Osmangazi University
Sep 2010 – Jun 2015
Bachelor's degree, Business Administration / Faculty of Economics and Administrative Sciences