Charles Fross

Former IT Help Desk

Message

Intro

Conroe, United States

Studied Digital Forensics at Sam Houston State University

Studied Cybersecurity at LeTourneau University

Information Technology & Services

linkedin.com/in/charles-fross-548278212

Joined February 24, 2023

Skills

Languages

English

Native or Bilingual

About

I'm a former IT Help Desk technician from CAP Barbell Inc with a B.S. in Cybersecurity, and have recently attained the SC-900. I am currently working on completing A+, and am looking for an entry-level career in Software Development. I am confident in Java, C++, Python, and SQL, and am familiar with C, HDL, MIPS Assembly, and MATLAB. Also proficient in Excel, and some encryption technologies including Kleopatra and others.

Experience

CAP Barbell Inc

Mar 2023 – Jun 2023

Houston, TX

IT Help Desk (Tier 1)

Installed and configured computers for users and resolved hardware-related issues. Monitored EDI servers and websites, collaborated with sales, and liaised with customers on issues.

Clarity Consulting Corporation

Aug 2021 – Nov 2021

The Woodlands, TX

Cyber Security Intern

Corrected Python code for company counter-intelligence prototype. Flashed different flavors of Linux OS for Raspberry Pi.

Academy Sports + Outdoors

Nov 2019 – Jan 2021

Conroe, TX

Team Member

Maintained store readiness. Unloaded freight from trucks. Offered customer service.

Lone Star Community Radio

Feb 2016 – Mar 2016

Conroe, TX

High School Intern

Managed track details of music files. Edited start and finish times for company DJ software. Produced background music, sweepers, and bumpers for Company radio station transitions and shows.

Education

Sam Houston State University

Aug 2023 – Dec 2024

Master of Science, Digital Forensics

LeTourneau University

Jan 2020 – Dec 2022

Bachelors of Science, Cybersecurity