Chiamaka Okeke

Administrative and Book keeping Virtual Assistant.

Message

Intro

Lagos, Nigeria

Account Officer II at Smart Finance

Studied Economics at Anambra State University

Joined April 26, 2021

Skills

Languages

English

Fluent

About

I am a people person and very passionate about solving problems. I have been in the customer service role for over 2 years and have improved customers' experience in the course of my duties. I have managed a seven figure retail business and have improved both client base and profit returns. I have proven ability to listen attentively, excel independently or in a team environment, and cultivate a positive company image. Before my first full-time job, I created my first blog in 2017. That experience ushered me into the field of content writing. Now I also help businesses like yours manage their social media page and audience while you take care of other things that matter.

Experience

Smart Finance

Jan 2021 – Present

Abuja. Nigeria

Account Officer II

Perform daily book keeping and financial reporting of the businesses. Including invoicing, Account payables, receivables and Reconciliations.

Sommy Enterprise

Sep 2018 – Dec 2020

Abuja. Nigeria

Sales/Customer Support.

• Inform customers on product knowledge, discount offers and promotions. • Handle and follow up on customers’ requests and order. • Process refunds and product returns. • Acknowledge and resolve customer complaints. • Keep records of customer interactions, transactions, comments and complaints.

Education

Anambra State University

Sep 2011 – Aug 2015

Bachelor of Science, Economics