a versatile customer relationship personnel, with business analytical and management skills, coupled with a sound knowledge of behavioral psychology. Gathered from over 7 years experience across various sectors.
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Experience
Evtipa Global limited
Jul 2020 – Present
Lagos
General manager/ Executive partner
Maritime logistics : Improving efficiency and increasing departmental profits while managing and guiding the overall strategic direction of the business as well as managing its daily activities.
Sunvait network limited
Nov 2019 – Present
Lagos
Team lead/ Senior sales executive
Software sales: Leading a team of 12 in the Sales of computer software, majorly Microsoft software applications and a few other services and applications developed by company.
Ajebo Market
Sep 2018 – Oct 2019
Lagos
Team lead: e-merchandisers
Oversee personnel on demands about company products and services on the online market place, managing daily order processing and individual bulk listing. By developing and confirming schedules planning for and negotiating technical difficulties preparing paperwork for safe delivery with customers and vendors orders.
Dozzy oil and gas
Jul 2016 – Nov 2017
Oyo/Osun
Area sales manager (Oyo/Osun)
Interface sales of company products and services to new and existing customers across all cities in two states, customer inquiries, complaints, handle payment/service requests. Calm angry customers, repair trust, locate resources for problem resolution and design best-option daily with customers in field services, new business, operations and consumer affairs.
Axa-mansard insurance plc
Feb 2015 – Jun 2016
Lagos
Sales/Customer relationship manager
Sales of company products and services to new and existing customers, customer inquiries, complaints, processing of new accounts, billing questions and payment/service requests.
Enterprise bank(Heritage bank old)
May 2014 – Feb 2015
Lagos
Direct sales/ Customer account officer
Handled opening of new account and managing of existing accountholders, responding to inquiries, resolving problems and attending to accounts and transaction errors. Maintained customer relationship to enable for constant activities in accounts. Use consultative techniques to provide leads for new customers and older account that have been left dormant.
De most link enterprise/ Newmatcomm Nigeria limited
Oct 2005 – Dec 2009
Lagos
CCTV cameras installation
Installation and maintenance of cctv cameras and gadgets for customers after purchase.