I'm chinenye Lilian Obasi, a graduate of Human Nutrition and Dietetics with excellent communication and collaboration skills.
I have 2 years experience in customer service, multi-tasking and administration.
I am an energetic and passionate individual with keen interest in technology and building highly efficient workflows.
I'm poised to contribute meaningfully to the ever-changing tech landscape and high customer satisfaction.
I've honed my expertise in IT careers such as CRM tools like freshdesk, zendesk, Hubspot; collaboration tools such as: slack, Microsoft Teams, zoom, intercom; project management tools like Trello, monday.com, Google suite apps, Asana, calendly and so on.
I guide customers on how to make use of products and resolve customers complaints and issues.
I render services such as:
• Customer support
• IT support desk support
• Email Management
• Appointment settings and scheduling
• Project management
• Lead generation
call to Action 👏
I invite you to share your insights, connect or recommend opportunities in IT, tech support or network administration.
Let's create meaningful connections and explore possibilities together.
connect with me:
🌄 Email; chinenyelilian295@gmail.com
Experience
Digital witch support community
Oct 2023 – Jan 2024
Remote
Information Technology intern
The position was to respond to user requests for service, troubleshoot problems and help develop solutions. Support PC hardware components, desktop operating system software, and application software. Perform minor repairs to equipment and arrange for other servicing needs. Identify and report system issues to vendors.
NS EXCEL
Nov 2023 – Dec 2023
Remote
Virtual Assistant for social media outreach
The position was to reach out to clients on Instagram through cold DMs, cultivate client relationships, acquire new leads, and start new partnerships to sell our product or service.
