Christina Daulat, VA/SOCIAL MEDIA MANAGEMENT |CSR, TSR, Email and Chat Representative | Recruitment/HR Specialist | Property Specialist / Marketing Assistant

About

Hi, Good day! I hope this message finds you well. I am writing to express my interest in being part of your growing company, which you recently posted as a freelance opportunity. as a highly-skilled CSR, TSR, email, and chat for three years now and become an SME of our production and QA Analytics, and as a recruitment specialist/HR and project communicator for two years and five months, having previously worked as a virtual assistant/admin and social media manager, as well as providing inbound support for e-commerce, media, retail, medical, and insurance accounts. Lastly, I have experience as a property specialist and marketing assistant. I am confident in my ability to deliver exceptional results for your project. I have a track record of delivering high-quality work on time, and I am committed to providing excellent customer service. I am eager to bring my expertise and enthusiasm to the project or job position that you're looking for and help you achieve your goals. Thank you for considering my application. I would be happy to provide you with additional information or to discuss my qualifications further. Please feel free to contact me at. live:.cid.9a93100cf2aa0adb WhatsApp: +63 956 087 3067 Email:

daulatchrisrina@gmail.com

https://drive.google.com/file/d/13uWFw0g7tsJkFD-sGRiU4HccQFwhw-er/view?usp=share_link

I look forward to the opportunity to work with you. Sincerely, Christina

Experience

Rabbi Eisenberger Coaching

Aug 2023 – Sep 2023

Administrator

Staffing Expert / Mat Lmtd.

Oct 2022 – Mar 2023

VA/RESEARCHER AND COMPANY REPRESENTATIVE

Attending Meetings and doing minutes of meetings. Business Research Company product comparison chart Graphic Design Managing Asana tool Product Listing Analysis for business

Diamond Registry and China Order Limited

May 2022 – Feb 2023

VA & SOCIAL MEDIA MANAGEMENT

Using social media marketing tools to create and maintain the company’s brand Working with marketing professionals to develop social media marketing campaigns Interacting with customers and other stakeholders via the company’s social media accounts Virtual Assistant Role Managing Social Media accounts Doing SEO Daily Report

AVAS Flowers and Direct Client Facebook Ads

May 2022 – Dec 2022

INBOUND SUPPORT - UPWORK

Manage large amounts of inbound and outbound calls in a timely manner Troubleshooting, Google sheet, Google Calendar, Zendesk, HubSpot, Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

SYKES Enterprises

Apr 2021 – Mar 2022

Makati

CUSTOMER SERVICE REPRESENTATIVE, TECHNICAL REPRESENTATIVE, EMAIL AND CHAT SUPPORT

Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary.

Philippine Human Resource Worldwide Employment Co.

Aug 2018 – Jan 2020

RECRUITMENT SPECIALIST/HR/ PROJECT COMMUNICATION

Creating a recruitment strategy Screening resumes Pre-screening interviews Coordinating interviews Finding the best candidates Attend job fairs and hiring events Managing our communications projects throughout their entire lifecycle Aiding our department in creating and integrating specific communications plans Assessing the risks involved in the implementation of certain strategies Determining the number of resources that should be allocated to each project Setting project milestones and KPIs, and determining long-term operational goals

Education

STI COLLEGE OF KALOOKAN

Jun 2014 – May 2018

Bs Arts in Communication, Media, Content Writing, Reporting, Film

Christina Daulat

VA/SOCIAL MEDIA MANAGEMENT |CSR, TSR, Email and Chat Representative | Recruitment/HR Specialist | Property Specialist / Marketing Assistant

Skills

Languages