Christine Adao, General Virtual Assistant / Appointment Setter

About

Proactive and highly organized Virtual Assistant and Customer Service Specialist with experience in social media management, appointment setting, and cold calling. Skilled in scheduling, client coordination, and resolving customer inquiries with attention to detail. Adept at using tools like Google Calendar and Asana to streamline operations and enhance efficiency. Strong communicator with a proven track record in lead generation and customer support.

Experience

TELEPERFOMANCE

Aug 2022 – Feb 2023

Metro Manila, PHL

Customer Service Support

- Attention to details when setting up an appointment to promote positive feedback from the customers. - Resolve inquiries, explain insurance coverage and request change to policies. - Provide online assistance to members of the Insurance company if they're having any issues.

WeServe Digital Marketing Solutions

Jan 2019 – Jul 2021

Metro Manila, PHL

Virtual Assistant / Appointment Setter

- Organized regular meetings, special events, and associated travel as needed. - Utilized scheduling software, namely Google Calendar and Asana, in collaboration with consultants to maintain schedules and facilitate events coordination. - Schedule, confirm, and reschedule appointments for clients in a timely and professional manner. - Managed a high volume of cold calls to schedule consultations and appointments for senior sales representatives

Education

San Teodoro National High School

Jul 2020 – Jul 2022

Senior High School (New Curriculum)

Cambridge House Grammar School

Sep 2010 – Jul 2015

Junior High School

Christine Adao

General Virtual Assistant / Appointment Setter

Skills

Languages