I have 5 years experience in the customer service field providing sales support and technical support . I did also upselling Motivation to the team I worked with because of my high level of results.
Experience
Concentrix
Nov 2018 – Dec 2022
Cairo
Technical support English and French. Upselling Motivation manager for the team
Support desk to customer over phone, email and chat
Sales
Upselling Motivation manager for the French and English team
Coaching provided to the team and follow metrics