Orbi Blue Light 1-855-869-7373 How To Fix It
If you're experiencing a blue light issue with your Orbi router, here are a few steps you can try to resolve the problem:
Power Cycle: Start by power cycling your Orbi router and satellite(s). To do this, simply unplug the power adapters from both the router and satellite(s), wait for about 10 seconds, and then plug them back in. Allow the devices to boot up and see if the blue light issue persists.
Check Connections: Ensure that all cables are securely connected to your Orbi router and satellite(s). Make sure the Ethernet cables are properly plugged into the WAN/Internet port on the router and the LAN ports on the satellite(s). Verify that the power cables are firmly connected as well.
Reset the Orbi System: If power cycling didn't resolve the blue light issue, you can try resetting the Orbi system. Locate the reset button on the back of the router or satellite(s). Using a paperclip or a similar object, press and hold the reset button for about 10 seconds until the LED lights on the device blink amber. This will reset the device to its factory default settings. Note that performing a reset will erase any personalized configurations, and you will need to set up your Orbi system again.
Firmware Update: Ensure that your Orbi router and satellite(s) are running the latest firmware version. Log in to the router's web interface using a computer or mobile device connected to the Orbi network. Go to the settings or administration section and look for a firmware update option. If an update is available, follow the on-screen instructions to download and install it. A firmware update may address known issues and improve the overall performance of your Orbi system.
Contact Support: If none of the above steps resolve the blue light issue, it's recommended to reach out to the Orbi support team for further assistance. They can provide specific troubleshooting steps based on your device model and help you resolve the problem.
Remember to consult the user manual or visit the official Orbi support website for model-specific instructions and additional troubleshooting steps.
