I have 6 years of customer service coordinator and service desk experience.
With attention to detail and ability to keep up in a demanding work place.
Experience
Outsource International ltd
Jan 2016 – Apr 2022
Newbury, UK
International Operations engineer
Senior account co-ordinator for global company.
- Gold standard delivery of service.
- Coordination of projects across multiple time zones.
- Coordination of Cisco devices installations, maintenance, upgrades
and de-installations for Lumen in the worldwide.
- Coordination of Unisys/Unilever project. Coordinating multiple full time
and dispatch resources on site, regular customer meetings and keeping
processes updated.
- Regular meetings with customers in remote locations including Africa,
LATAM, Europe, Asia and Australia to ensure customer satisfaction and all
details for successful work are reviewed.
