Darasimi Akinleye

I am Dara Akinleye, a Customer Service Professional, also a Language teacher, Yoruba and English Language specifically.

Message

Intro

Lagos, Nigeria

Studied English Language and Literary Studies at University of Ilorin

Joined April 10, 2022

Skills

Languages

English

Fluent

Yoruba

Native or Bilingual

About

I am Dara Akinleye.With my experience as an office assistant and customer success officer with one of the largest Financial technology (FinTech) and Telecoms companies in Africa. I have developed core competencies in: ▪️managing customer expectation and complaints ▪️documentation, managing complex files and records ▪️ensuring quality and efficiency in business activities ▪️professional networking and client management ▪️simplified communication and time management ▪️usage of Ms-Office package and teleconferencing applications ▪️amongst others

Experience

Opay

Jan 2020 – Mar 2020

Lagos Nigeria

Office assistant

In charge of the administrative work in the office. Communicate with clients on behalf of my Chinese boss. In charge of work schedule of other staff and also supervise their work process

MTN

Aug 2019 – Jan 2020

Ibadan Nigeria

Customer service agent

The first contact upon the arrival of any customer. I solve the problems I am assigned to, otherwise, I refer the customers to the respective agent to help with their problem

Education

University of Ilorin

Jan 2014 – Jan 2018

Bachelor of Arts, English Language and Literary Studies