As a Business Analyst, I have spent the past three years honing my analytical skills and ability to understand complex business processes. I have a keen eye for detail and able to identify inefficiencies and areas for improvement within a company's operations.
My ability to communicate effectively with stakeholders at all levels of the organization has been a key factor in my success as a Business Analyst. I am able to translate technical information into layman's terms, ensuring that everyone is on the same page and that important decisions can be made with confidence.
My dedication to continuous learning and professional development has allowed me stay ahead of the curve in terms of industry trends and best practices. I have a deep understanding of the latest tools and technologies used in business analysis, and are always looking for ways to improve my own skills and knowledge.
Overall, I have proven to be a valuable asset to any organization that values data-driven decision-making and a strong focus on efficiency and optimization. My ability to think critically, communicate effectively, and stay up-to-date on industry trends make me an exceptional Business Analyst with a bright future ahead.
Experience
United Bank for Africa
Sep 2022 – Present
Lagos, Nigeria
Business Analyst
• Analysed transactions data to visualise transaction counts at various intervals for the bank’s management
• Created an excel template with functions that computes customer drop-off rate on the bank’s digital channels
• Engaged the stakeholders for improved decision-making and policy implementation, identifying risks, eliminating bottlenecks, and implementing best practices for business growth
• Elicitation and documentation of requirements specification document
• Engaged stakeholders to confirm all the requirements have been captured and documented
• Improved customer’s satisfaction by identifying opportunities for automation and process improvement
• Cross-functionally worked with business and technology stakeholders and ensured effective collaboration so as to effectively close out on the product backlog
• Mapping/Modelling of user story to support t the development of new solutions
• Validated that deliverable from developers satisfies the business requirements and that developed software contained adequate data for report purposes
• Ensured penetration testing is conducted and user acceptance testing is performed using the test cases
• Followed through on the projects entire software development life cycle.
