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Dinal Alfisyar

Information Technology Helpdesk and Technical Support

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Intro
Malang, Indonesia
Information Technology Helpdesk and Technical Support at PT Berca Kawan Sejati
Studied Computer Science at University of Muhammadiyah Malang
Tobacco
Joined July 17, 2024

Skills

Languages

Indonesian
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Native or Bilingual
English
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Advanced
About
High motivation to develop my skills and grow professionally. Have a high enthusiasm and sense of responsibility to complete work and find ways to complete work effectively and efficiently. Very fond of the world of computer networks and have a high curiosity when doing a job. Can work as a team or individually.
Experience
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PT Berca Kawan Sejati
Jan 2022 – Present
Malang, East Java, Indonesia
Information Technology Helpdesk and Technical Support
- Handles 4.000 PC Hardware And Software Issues - Handles Various Kinds Of Problems With The Printer - IT Device Inventory Data Management More Than 300 Laptops, Printer, and Other IT devices - IT Device Purchase Order - Recap IT Device Handling Record- Server Email Management - Accommodating All Forms of Complaints or Requests Related to the Sale of The Company's Products - Provide Advice on Complaints Against Sales Application Problems
Education
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University of Muhammadiyah Malang
Sep 2015 – Mar 2020
Bachelor, Computer Science