Degree in Agroeconomy and holder of a family farm at OPG Majstorović. Team player, hardworking and ambitious individual from Osijek, Croatia. Emerging Digital marketing manager. Fields of interest are farm management, project management, digital management, sales, marketing, advertising, online marketing, social media marketing, marketing strategy.
Experience
TELUS INTERNATIONAL AI
Oct 2024 – Present
Osijek, Osijek-Baranja, Croatia
Personalized Internet Ads Assessor
• Reviewed online advertisements to enhance content, quality, and layout for improved user engagement.
• Provided detailed feedback and analysis on ad relevance to search terms, grammar, tone, and cultural fit.
OPG Majstorović
Apr 2013 – Present
Osijek, Osijek-Baranja, Croatia
Holder of a family farm
• Managed agricultural activities on a family farm, utilizing own and hired resources for optimal production.
• Implemented innovative farming techniques to increase crop yield and quality.
• Oversaw daily operations and coordinated with family members to ensure smooth workflow.
Croatian Institute of Public Health (Hrvatski zavod za javno zdravstvo - HZJZ)
Jun 2019 – Jun 2020
Osijek, Osijek-Baranja, Croatia
Customer Service Representative
• Resolved product or service problems by clarifying customer complaints and determining root causes.
• Selected and explained the best solutions to customers, expediting corrections and adjustments.
• Followed up to ensure customer satisfaction and issue resolution.
Outlet emmezeta
Jan 2015 – Jun 2015
Osijek, Osijek-Baranja, Croatia
Shop Assistant
• Provided exceptional customer service by advising and assisting customers during their shopping experience at Outlet emmezeta.
• Managed inventory and product displays according to planograms, ensuring a visually appealing shopping environment.
• Handled cashier duties, including processing transactions and organizing sold products for customer pickup.