Elisa Alejandra Pajares, HR Manager | Operations | Making Employment Easier and More Rewarding for Everyone

About

Senior human resources professional with 10+ years experience, leading global processes for different countries in Latin America and Europe. I am a professional with high performance, strong analytic skills and ability to work under pressure. I can effectively manage project tasks requiring interaction with multiple departments, resolving issues and providing assistance to all levels in the company Proven work experience as regional HR roles related to operations, budgeting, customer service, payroll process, internal marketing, audits process, recruitment, HR management tools, Great Place to Work certification, change management and talent development. My goal as an HR professional is to develop strong lasting relationships with internal and external clients as well as bringing creative solutions and ideas that can promote employer brand and make HR a core and strategic area in the organization

Experience

Bluetab Solutions

Jan 2019 – Jan 2021

Lima

HR Manager

We are a team of friendly technology professionals working all around the world. We have passion for creating solutions that harness the power of new software tools and delivery mechanisms. Our goal is to turn your organisation into a data-driven business, no matter how far along the data journey you are. I led the HR department for Peru and Colombia with a total headcount of 200 employees. My main functions were contributing to the company’s strategy in terms of Talent Management, relationship between subsidiaries in Latin America and Europe, ensuring compliance with policies and processes, payroll, compensation and benefits for both countries staffing and recruitment. Also, achieving desired work environment and performance by proactively advising and guiding managers on best practices and overseeing HR training.

Bank Sabadell

Apr 2016 – Nov 2018

Spain

HR International Projects Lead

Being part of the group that led the change management program for Bank Sabadell. I was part of the implementation of the strategic plan for Spain, United Kingdom and America related to organizational, compensation, benefits and talent development. Managed employee engagement and communication activities, achieved desired work environment and performance by proactively advising and guiding, partnered with cross-functional departments to develop best practices for all subsidiaries, including organizational environment and implementation of Great Place to Work. Reached the organization's goal of making the Great Place to Work survey for Spain and America get competitive results for business purposes. Managed the implementation of a Talent School for Spain and the United Kingdom. Created a new way of communicating information using design thinking techniques, employer branding, and storytelling. Pioneer using UX for HR strategy.

MICROSOFT

Jan 2012 – Mar 2016

Peru

Senior HR Generalist Latam

Responsible for advising employees and managers of Peru, Puerto Rico and Colombia. Design, manage and implement programs for the area according to the strategy established in Corp. In charge of processes and projects in CRM, customer service, analysis of People Review, HR Scorecard follow up, execution of plans for process improvement, succession plans, management and talent development. Worked closely with HRBPs to facilitate processes and accomplish team goals and global certifications as Great Place to Work. In charge of managing payroll process, control & compliance, HR management tools, compensation & benefits programs, hiring and onboarding process for new employees and expatriates. Member of the Work Life Balance committee, participant of the Nokia integration team for Latin America and One Payroll WW project.

Education

Universidad Politécnica de Cataluña

Mar 2016 – Mar 2017

Human Resources Management and Talent Development, HR Management

Elisa Alejandra Pajares

HR Manager | Operations | Making Employment Easier and More Rewarding for Everyone

Skills

Languages