MBA Marketing Graduate with 5 years of experience in cross-functional teams, specializing in digital marketing strategies and data-driven decision-making. Proven track record in managing marketing campaigns that drive engagement, optimize conversion rates, and support pipeline growth.
Experience
NAVEX
May 2023 – Present
Remote
Marketing Coordinator
Responsible for managing high-level Marketing projects and liaising between the CMO and internal stakeholders.
- Developed and executed multi-channel B2B digital marketing campaigns, achieving a 40% increase in audience engagement through targeted social media strategies for both domestic and international events.
- Spearheaded the launch of NAVEX's first company-wide Intranet, improving internal communication efficiency for 300+ employees and increasing engagement metrics by 25%.
- Monitored and reported on campaign performance, utilizing analytics tools to track contributions to marketing funnel goals, leading to a 30% reduction in response times for stakeholder inquiries.
- Collaborated cross-functionally with sales and product marketing teams, enhancing alignment on digital objectives and ensuring successful campaign implementation.
NAVEX
Apr 2022 – May 2023
Remote
Marketing Admin Assistant
Responsible for maintaining customer engagement and satisfaction.
- Chaired the "Customer Reference" and "Case Study" programs, driving a 15% year-over-year increase in engagement from new and prospective customers.
- Developed and optimized Salesforce dashboards, providing actionable insights that improved operational efficiency by 20% and contributed to pipeline generation.
- Enhanced communication flow for marketing initiatives, improving response times to customer inquiries by 35%, resulting in higher customer satisfaction rates.
The Accountability Group
Aug 2021 – Jan 2022
Remote
Product Development & Marketing Intern
Responsible for designing and managing all Marketing strategies prior to going to market.
- Collaborated with a diverse team to create the first "Go-To-Market" strategy, leading to a successful launch that captured 10% market share within the first quarter.
- Conducted in-depth analysis of client demographics and market trends, informing targeted marketing strategies that increased ROI by 18%.
DOCS Management Services
Jun 2021 – Aug 2021
Remote
Business Development Intern
Responsible for supporting DOCS Management Services and Advanced Health through leading the creation of its first Marketing Department.
- Led the creation of the first Marketing Department, implementing a strategic marketing plan that increased member outreach event participation by 25%.
- Presented marketing strategies to cross-functional executive teams, securing buy-in for initiatives that enhanced community engagement and outreach effectiveness.
Willamette University
Aug 2020 – May 2021
Remote
Communication & Social Media Consultant
Responsible for coordinating and designing media intervention on behalf of our client, Juliette’s House.
- Designed and executed social media campaigns for the nonprofit Juliette’s House, resulting in a 50% increase in community engagement and awareness.
- Analyzed client data to refine target marketing strategies, enhancing outreach effectiveness and client satisfaction rates.
Mighty Business
Jan 2021 – Mar 2021
Remote
Sales & Customer Support Contractor
Responsible for managing a diverse range of international client sales and coordinating distribution rates with the CEO and CFO.
- Managed sales and coordinated distribution strategies with executive leadership, contributing to a 30% increase in client retention through improved customer support initiatives.
- Collaborated with cross-functional teams to enhance product promotion and distribution, resulting in a 20% boost in product sales.