Estevania Yolanda, Virtual Assistant

About

I am a virtual assistant and customer service representative who is driven to provide excellent service and create a positive experience for my clients. I am confidently honest, energetic by nature, a team player who is willing to lead or follow, eager to learn, highly organized, and hardworking in providing exceptional support and ensuring projects are completed on time. Handling social media campaigns and managing teams to handle social media timelines uploads strong creative and analytical skills Throughout my experience in the work environment, I learned to build a strong relationship with my professional and personal growth

Experience

Tapak Realty

Dec 2021 – Present

Tangerang, Banten, Indonesia

Virtual Assistant

Maintain a positive work ethic, a commitment to providing excellent service, organization of all social media posts, preparation of customer spreadsheets, keeping online records, and time management.

The Church of Jesus Christ of Latter-day Saints

Jul 2020 – Nov 2021

Indonesia

Missionary

I am helping the president coordinate the work of the female missionaries, increasing visit efficiency by 20% in three months, and leading and training female missionaries from assigned areas, helping them reach goals, solve problems, and keep commitments. Each month, new teaching methods were used to assist people in solving problems. I worked 56 hours per week, developed communication skills, built relationships, improved my speech skills by 70%, and led an average of 40 people per day.

Education

BYU-Pathway Worldwide

Jan 2022 – Dec 2022

Certificate in life skills, English, algebra, university skills (introduction to programming), and profesional finance.

Mardi Waluya Senior High School

Jul 2015 – Jun 2018

Social sciences major

Estevania Yolanda

Virtual Assistant

Skills

Languages