Hi,
I am Esther. Do you need a experienced individual who can do the below mentioned for your business ?
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Handle business operations.
I am adaptable and willing to explore.
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Experience
Uap Old Mutual
Jul 2009 – Aug 2019
KENYA
Customer service Assistant
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services