Greetings,
I'm Praise an highly skilled and dedicated virtual Assistant/customer service representative with over 4 years hands on experience in supporting start ups, CEOs, and entrepreneurs by keeping them informed, on track and also taking off organizational stress from them.
I possess excellent analytical and problem solving skill with strong communication and convincing skills.
Furthermore, I'm an expert on appointment settling, chat support, customer support, phone support ,email and calendar management.
I also have experience using word press, intercom, Zendesk, zoom, teams and can easily adapt to new technology needed for the job.
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Experience
De Rigg Place Hotel
Feb 2019 – Jul 2023
Lagos Nigeria
Front Desk/Executive Manager
-Managed daily operation of three fast paced hotel branches
-Handled hotel reservations and enquires
-Engaged in at most a hundred customers daily by responding to calls,chats and mails.
