I have a degree in Economics.
Some of the tasks in which I can help you in your business are:
*Administrative part:
-Data entry.
-G-Suite (Gmail, Calendar, Google Drive, Google Docs, Google Sites among others)
-Manage Email.
-Invoice Management
-Manage Virtual Agenda.
-Sending budgets and monitoring them.
-Search for Suppliers and budget comparisons.
*Customer Service Part:
-Management of Social Networks
-Interact with Clients.
-Attend Queries.
-Management of returns and refunds
- Fulfillment of order with suppliers.
-Customer follow-up, especially with the intention of retaining them.
Some of the tools that I currently use and in which I know that with them I can help you to provide a better service and a process of good management of your business are:
-Asana
-Etsy
-Slack
-Zoom
-Skype
-Shopity
-Printful
-Printify
-trello
-Canvas
-Instagram and Facebook
-Data Entry
-Customer Service