Ezichi Nwachukwu

I'm a motivated Virtual Assistant with experience in Researching, Data Analytics, Administrative support, and Task coordination.

Message

Intro

Port Harcourt, Nigeria

Studied IT support at Digital Witch IT Support

Studied at University of Nigeria Nsukka

Studied at Michael Okpara University of Agriculture Umudike

Joined May 3, 2022

Skills

Languages

English

Native or Bilingual

About

Thanks for stopping by! Are you a busy entrepreneur with an overwhelming task? Looking for someone to help run your project smoothly and bring an A-game to your team? Let me help YOU take charge of your project and bring your business to its full potential. I'm a motivated virtual assistant, with experience in Customer Service, Virtual assistant, Administrative support, Appointment scheduling, Calender management, Email management, Task coordination, web writing. Having worked for different clients as a virtual assistant, I have the necessary technical skills to execute your tasks carefully and with ease. I identify problems and provide solutions, I am creative with a constant desire to learn, I can easily adapt myself to your working environment. Rigor, quality and respect for deadlines are among the values I respect. I'm familiar with Microsoft office tools, Google Doc, Google sheet, Google slide, Google calendar, Zoho, Slack, Asana, Trello, Zapier, Clickup, Zendesk, Picktime, Jira, Freshdesk, Intercom, HubSpot. This is not an exhaustive list. My only objective, is the success of your project. I can be contacted via email at minnahezichi@yahoomail.com. Let's keep in touch

Experience

Jovel Consults

Oct 2021 – Oct 2022

Administrative assistant

Handled calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information and cancelling orders. Memorized every line of company's products and services including prices and special discounts. Received average 86% customer satisfaction rating, 10% higher than the company's average. Suggested a new tactics to persuade cancelling customers to stay with the company, resulting in 5% decrease in cancellation.

Virtual Pro Hub

Feb 2020 – Mar 2021

Virtual assistant

Carried out administrative task, assigned duties and set reminders and deadline. Oversee routines, organized meetings and composed documents. Prepared communications, memos, responded to emails, invoices and wrote reports. Maintained filing systems both electronic and physical.

Federal University Teaching Hospital

Dec 2019 – Dec 2020

Nigeria

Registered Dietitian

Clinical management of nutritional related problems and therapeutic solutions

Education

Digital Witch IT Support

Jan 2021 – Jan 2022

IT Certification, IT support

University of Nigeria Nsukka

Sep 2019 – Apr 2021

M.Sc

Michael Okpara University of Agriculture Umudike

Nov 2009 – Sep 2014

B.Sc