Farah Aboul Hosn, Director Patient Administration Healthcare Operations Consultant Healthcare Accreditation Surveyor Nutrition&Food Services Department Head

About

A dedicated and versatile operational leader in the healthcare, healthcare auditing, clinical nutrition and food services management with wide expertise in strategic planning and healthcare leadership. Known as a charismatic motivator of teams, able to build and sustain partnerships throughout the organization to improve overall business profitability. With strong business acumen, demonstrate an outstanding track record of delivering results through collaboration, teamwork and innovative thinking. Recognized as an astute problem solver with strong communication skills at all levels, with customer focus the highest priority

Experience

The View Hospital

Jan 2024 – Present

Doha

Director Patient Administration

Lebanese Ministry of Public Health

Jan 2018 – Present

Freelancing Part-time Lead Healthcare Accreditation Surveyor

Residing in Dubai and working with the Lebanese Ministry of Public Health as a freelancer/project basis: travel to perform an audit when needed•Ensuring compliance with established internal control procedures by examining records, reports, operating practices, and documentation.•Preparing special audit and control reports by collecting, analyzing, and summarizing operating information and trends.•Leading a team of Auditors through the overall process of auditing within a health care facility

The View Hospital

Mar 2023 – Jan 2024

Doha

Director Patient Experience

Elegancia Healthcare

Aug 2022 – Mar 2023

Doha

Healthcare Operations Consultant

Dubai Health Authority

Mar 2020 – Aug 2022

Dubai

RCM Operations Manager

Zulekha Hospital

Jan 2018 – Jan 2020

Dubai

D Director Nutrition and Lifestyle Management

Directing and managing all aspects of the hospital's nutritional guidelines and initiatives•Planning and coordinating all activities of the dietary department within the hospital and outside the hospital•Managing the inpatient and outpatient dietary services•Supervising and Overseeing all the processes within the Food service facility and the catering company•Planning and managing health days and awareness campaigns within and outside the hospital premises•Managing quality assurance program, including on-site evaluations, internal audits and customer surveys

Ain Wazein Medical Village

Jan 2014 – Jan 2018

Lebanon

Department Head Support and Environmental Services

Planning directing and assigning the work to be completed by the Support & Environmental Services employees (Housekeeping – environmental services – waste management – laundry services – catering services – security – intercommunication – transportationservices)•Working in conjunction with Infection Control to ensure adequate disinfection practices are being implemented and enforced•Conducting training session on subjects related to the services provided, attaining records and training documents

Ain Wazein Medical Village

Jan 2012 – Jan 2018

Lebanon

Department Head Nutrition and Food Services

Directing the nutrition care process through supervision of clinical dietitians, nutrition and dietetics technicians, and clerical staff, including nutrition screening, assessment, diagnosis, intervention, monitoring and evaluation, education, and menu processing according to established departmental policies•Assessing design implement, evaluate, and create/update nutrition care policies and procedures to achieve cost containment and improved patient outcomes.•Supervising food production, ensure standardized recipes and production sheets, check food for flavor, temperature and appearance on a regular basis•Working on creating new strategic projects to improve the overall performance of the department•Working along with the medical staff to encompass the nutritional interventions within all the aspects of the patients' care

Diet Care Clinic

Jan 2012 – Jan 2018

Lebanon

Owner/Dietitian

Providing Nutritional assessment for referred patients to determine their nutrient needs and develop appropriate care plan.•Monitoring implementation of nutrition plans and assesses patients’ progress to adjust therapy plans and attain optimum nutrition. •Coordinating plans and conducting programs to educate patients about nutrition issues, diet and food selections. •Documenting records and processes information to assess therapy outcomes •Maintaining professional growth and development through different in - service training activities to keep pace with technological developments and new trends in nutrition therapy •Providing customized meal plans to customers based on their nutritional needs and dietary preferences •Providing and creating awareness campaigns in various communities (schools - convenes - conferences- charity centers...) addressing various Nutrition related topics

Ain Wazein Medical Village

Jan 2010 – Jan 2018

Lebanon

Manager Nutrition Internship Program

Supervising, managing and training more than 350 Nutrition and dietetic Interns•Formulating the intern handbook and the internship program that reflected all the activities and learning objectives of the internship process•Coordinating with more than 10 of the best universities in Lebanon on the process of receiving training and following up their students•Working as a head preceptor/trainer for the CP (ACEND) program and other internship programs•Establishing and maintaining a continuous and systematic process of curriculum development, assessment, evaluation, and implementation.•Integrating learning experiences in administrative, clinical, and community dietetics into the didactic and clinical components of the dietetic internship program.•Establishing practicum sites and coordinated activities to ensure that all program and dietetic intern competencies are met.•Acting as liaison with universities and other hospitals to reflect the prominence of the program, emphasizing the depth and breadth of the hospital's mission, and enhancing its image as a prominent site for training

Ain Wazein Medical Village

Jan 2009 – Jan 2018

Lebanon

Head Clinical Dietitian

Supervising and following up on all the in-patient and outpatient clinical nutrition staff•Overseeing and participating in the coordination of in-patient and outpatient nutrition assessments involving all aspects of medical nutrition therapy and interventions•Coordinating and integrating with other hospital departments and medical services to provide the best possible patient care•Scheduling and organizing the Clinical Nutrition Staff in order to assure medical nutrition therapy processes are being met in a timely manner•Screening assessing evaluating and planning dietary and nutritional regimens for all in-patients and outpatients•Acting as head dietitian for the Disease Management Program Center ( Diabetes Clinics - Obesity& Weight Management Clinics- Geriatrics & Long-Term Clinics)•Preparing, planning and providing training , webinars, awareness campaigns and health day events in various communities

Education

Lebanese University

Jan 2014 – Jan 2016

Masters , Healthcare and Quality Management

American University of Beirut

Jan 2005 – Jan 2008

Minor, Developmental Psychology

American University of Beirut

Jan 2004 – Jan 2008

Bachelors Degree, Nutrition and Dietetics

Farah Aboul Hosn

Director Patient Administration Healthcare Operations Consultant Healthcare Accreditation Surveyor Nutrition&Food Services Department Head

Skills

Languages